Report: #1038360

Complaint Review: AE Worldwide Services

  • Submitted: Tue, March 26, 2013
  • Updated: Wed, March 27, 2013
  • Reported By: Jim — Alabama
  • AE Worldwide Services
    190 Franklin Turnpike
    Mahwah, New Jersey
    United States of America

AE Worldwide Services EXTREMELY SLOW in paying invoices, almost 90 days on next invoice and still not paid Mahwah, New Jersey

*Consumer Suggestion: AE Worldwide 3/27/2013

Show customers why they should trust your business over your competitors...

  I own and operate my own business and treat my customers well. I'm a handyman so I'm varied at what I do, but I occasionally get calls from companies outside Alabama that request my services.

  When I work representing another company such as AE Worldwide Relocation Services, I treat their customers just as well as I do my own and provide fast, reliable service in a professional manner.  I have worked for a couple of other relocation service companies and they paid me on 30 days cycle.

   AE agreed  to also pay me on 30 days but, I did a job in Hoover, AL, (and I have to purchase all material out pocket) and since it was a last minute rush, I even dropped everything else, drove 70+ miles to do this job and completed it the same day they requested it.  I sent photos and my invoice via email on 11/14/2012.  I got that check on 01/04/2013, ten days short of 60 days.  ($401.57)

   The person I was dealing with said they'd get me on a 30 day pay so I trusted them and took more work.  My next job completed on 12/26/2012, that check was cut on 3/08/13.  Distance 142 miles  ($166

   The next was completed on 12/31/12 (yeah, I went out on New Year's Eve to help them out) and this one, I drove all the way to Saltillo, Missiippi, 390 mile round trip, guess what, I still haven't gotten that check.  It is 3/26/13 so 90 day mark will be the end of this month.  ($688.68)

   I only have one left to be paid for from them after that one and it was completed on 2/6/13 so I don't guess I'll see that one until May or June if I'm lucky. 337 miles, drove all the way to Columbus, GA for this one.  ($326.33)

   I was willing to go wherever they needed me, but they can't show me the courtesy of paying me on time.

   Fair warning;  if you're not in a hurry to get paid, feel free to take over my work with them.  I was told in a voice mail from the person handling my invoices "money is very short right now, we're trying very hard to get you paid"  I keep getting promises that I'll be paid...  when I owe money, if I don't pay it within 30 days I have to pay a late fee and it can go on my credit as a bad mark, how can they get away with not paying me?  They get their money and they are a company, I'm an individual and this is how I live. 

   I'm owed $1015.01 and once that's paid I won't have to worry any longer as I will not accept further work from this company and I suggest you don't either.  I personally think they should pay a late fee to me and I've requested it many times but to no avail.

Good luck if you work for them.  J

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#1 Consumer Suggestion

AE Worldwide 3/27/2013

AUTHOR: ZWallace - ()

Good morning, I can assist you in collecting the past due money that is rightfully owed to you from AE Worldwide. Feel free to contact me at your earliest convenience so we can speak in detail. Have a nice day,

Zach Wallace

TCS Corp./ New Client Sales
6715 NE 63rd Street
Suite 263
Vancouver, WA 98661
Direct: 360-326-8943/ Fax:360-433-0736

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