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Report: #733507

Complaint Review: AER LINGUS - London Internet

  • Submitted:
  • Updated:
  • Reported By: T — Internet United Kingdom
  • Author Not Confirmed What's this?
  • Why?
  • AER LINGUS London/Eire Internet United States of America

AER LINGUS Flight bookings On Line Booking: Rip Off / hidden fees... London, Internet

*Author of original report: Hidden charges

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I have not been to Ireland in some years. I decided to day that I would visit my family in Galway. I looked at various alternatives, Aer Arran, Ryan Air etc...however travel to London LHR is my best option as I live nearby. Ok, so I ended up with Aer Lingus to Shannop airport. Ok, did my online booking, in put my destination and dates, nice some of them are FREE... ok I get a quote, then another page with various times, and a different fees. NB: the cheapest are always CRACK OF DAWN FLIGHTS...Ok, I then made my time choices. Another page with fees for handling, tax etx. By this time I am annoyed. Ok, I book my flight. NOW I can book my seats for outbound and return GUESS WHAT...they charged me 14.00 !!! and this was after I had paid for the flights....NICE ONE EH!!....I would hace cancelled, and being defiant book with someone else. Now it appears that I can get a discount when I do online luggage check in, otherwise I pay in full at the check in !!! Aint that NICE!  Oh yes, I nearly forgot...you can get text messages from them to your mobile, THEY CHARGE  1.00.......Ok, to begin with it appeared that I was getting a return flight for sevent odd quid, now it turns out to be 150,00...and of course I have not yet CHECKED IN...

RIP OFF: SNEAKY !

This report was posted on Ripoff Report on 05/26/2011 11:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/aer-lingus/internet/aer-lingus-flight-bookings-on-line-booking-rip-off-hidden-fees-london-internet-733507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

Hidden charges

AUTHOR: T - (United Kingdom)

POSTED: Thursday, May 26, 2011

have not been to Ireland in some years. I decided to day that I would visit my family in Galway.  I looked at various alternatives, Aer Arran,  Ryan Air etc...however travel to London LHR is my best option as I live nearby. Ok, so I ended up with Aer Lingus to Shannon airport.
 
Ok I commened my booking online input my destination and dates, nice! some of them are FREE..( Haaa, looking good )
ok I get a quote, then another page with various times, and different fees. NB: the cheapest are always CRACK OF DAWN FLIGHTS...Ok, Ithen made my time choices. Another page with fees for handling, tax etx. By this time I am annoyed. Ok, I book my flight. NOW I can book my seats for outbound and return GUESS WHAT...they charged me 14.00 !!! and this was after I had paid for the flights....NICE ONE EH!!....I would hace cancelled, and being defiant book with someone else.
 
Now it appears that I can get a discount when I do online luggage check in, otherwise I pay in full at the check in !!! Aint that NICE!  Oh yes, I nearly forgot...you can get text messages from them to your mobile, THEY CHARGE  1.00.......Ok, to begin with it appeared that I was getting a return flight for seventy odd quid, now it turns out to be 150,00...and of course I have not yet CHECKED IN...

RIP OFF: SNEAKY !

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