Affordable Optical Lenses that don't fit frames. Gurnee, Illinois

his eye-glass supplier will not correct bad fitting lenses. With-in a week of my purchase the lense popped out while taking off the glasses. After 6 return visits to the store with-in the first three weeks, I showed how easiliy the lends would pop out. It would happen when putting on or taking off the glasses or if I tried to clean them. The gaps between the lenses and the frame were clearly visible.

I asked to have new better fitting lenses made as it took 2 gallons of gas every time I returned to the store. I was flatly refused. When asked for a refund, I was told there was no refund policy. This explains why you must pay in advance of the glasses being ordered. I purchased frames and lenses from Affordable Optical. 

Since getting these glasses in the summer of 2013, I have worn them a total of approx. 42 days of the 9 months that I've owned them. I've been forced to use  previously prescribed glasses or my sun glasses indoors. These out of prescripted glasses give me a headche if on too long. On the occasions that I do try to use the new glasses, I have to constantly pop either or both lenses back in.

I seriously do not understand for a few hundred dollars, why a business would not want repeat and satisfied customers! Btw, they do not take credit cards. This should have been a flag, but these were the secound set of glasses bought there and ne previous problem.