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Report: #112823

Complaint Review: AFFORDAPLANE - DAVE EDWARDS GROUP - Riverview Florida

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  • Reported By: Chippewa Falls WI
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  • AFFORDAPLANE - DAVE EDWARDS GROUP 6817 Alafia Drive Riverview, Florida U.S.A.

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We bought plans from this company in 2002, and they took about 1 month before they even sent me my plans via email, I mean how hard it to send an email attachment is?

Also you we required to send in a signed statement and agreement for a serial number of your airplane, after I mailed that in, I never received that either, I emailed nicely about it, and still no serial number, emailed again and nothing, finally I threatened to do a chargeback on my credit card, then I received a serial number with a nasty email stating I did not need the serial number to build the plane. And some lame excuse.

Well recently I had a Hard Drive Crash on a year old laptop, and I did lose a few things, and my passwords to my Plans was gone in my outlook file, so I again Nicely asked for my passwords, and mentioned that I had to basically threaten them last time to get my serial number, so please do not have this happen again..

Here is the exact email I got from them...

Dear Sir,

While we sympathize with your loss, our policy states on the download email that you have 24 hours to download and save the plans and passwords, and it is the responsibility of the customer to keep them in a safe place. Affordaplane Aircraft is under new management, and we are unable to make exceptions to this policy.
If you would like to order a set of E-Plans, you can order them from the web site, and we will get them right out to you. Thank you for your consideration.

Affordaplane Management

Well I could not believe this, Pay again for something that I already paid for? I do not think so.. Also it did not mention anywhere on the web site or email or anything that if I lose my passwords you would have to re buy the plans, that is simply absurd and UN ethical.

So I sent an email about what I though about that and threatened to sue them in small claims court for my money back, here is the exact email response that I received.

Mr. Walker,

You need to understand something, and I am going to explain it to you. I had every intention of sending you your passwords, and then you send that bullshit email trying to intimidate my secretary. I don't know why people like you do the things you do, threatening good people for no reason when they have bent over backwards to provide a good product, for a VERY small price. There was no reason in the world to send that kind of email to us, when most airplane companies don't even answer their emails. And that's a fact. We answer our mail just fine, always have, and always will. Who cares how fast you answer your own email. You cannot bullshit me; I have a lot more experience with these things than you do. And I own a lot more companies than you do. But you want a pissing match, and we are not going to play this game with you.

No, you were trying to intimidate us, just like you did last time. And you were flat out wrong for that, when it was YOU, who lost your passwords, and were asking US for HELP. Not to mention every other one of our thousands of customers have done just fine with this policy. And they are ALL happy customers, who love this airplane with everything they have. And they will defend it too. So we know the score. Legally, we have done everything we said we would, our contract is fulfilled with you, and if you have any knowledge of the law at all, then you should know this. But again, you threaten us with no legal grounds to stand on.

You have every right to tell your story, to anyone you want to, that you lost your passwords, sent us a threatening email telling us to hurry up, and we decided we don't want to play that way. When you have your hand out asking for help, from something you did yourself, you don't go threatening people that are the ones helping you. But the second you step over the line, and it slanders us, or libels us, or causes the company damages, I will have you in a court of law so fast your head will spin. And I will have your servers shut down with an immediate cease and desist order. And then sue you for libel and slander, including defamation. We've done it before, it's like eating popcorn, and we know we will win. Absolutely win.

So before I waste any more time on this, you need to first apologize for trying to intimidate us, and we can go from there. It's awful d**n petty of you to say what you have over 25 bucks. You should know life is too short to major in minor things, like you have. Especially when you say you have bought materials for the plane, when you can't even supposedly print or view the plans. And then b*tch about 25 measly bucks. That doesn't give ANY one the right to try and intimidate us, and we absolutely will do everything in our power to stop people like you from intimidating anyone doing business on the internet, or anywhere else. You can bet your house on it.

You think about it, and you get back to me at your convenience. We appreciate that you want to build this airplane, but we absolutely will not be intimidated by anyone, period.

Jim Barrett

Need I say more???

DO NOT BUY ANY PLANS FORM THIS COMPNAY, AS I HEARD THIS HAS HAPPEND BEFORE JUST IN ONE WEEK OF MY POSTING THIS INFO IN A NEWSGROUP I ALREADY HAD 2 GUYS EMAIL ME WITH TEH SAME TYPE OF PROBLEM, EXCEPT TEHY NEVER RECEIVED THEIR PLANS, AND WAS TREATED RUDLY AND AS IF THEY WERE THE BAD GUY..

DO NOT BUY AND PATRONIZE THIS COMPNAY... I BELIEVE IT TO BE A SCAM, AS I HAVE NOT SEEN MORE THAN ONE PICTURE OF TEH SAME AIRPLANE FLYING... SO SO FAR WHO KNOWS IF THE THING EVEN FLYS..

Michael
Chippewa Falls, Wisconsin
U.S.A.

This report was posted on Ripoff Report on 10/13/2004 03:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/affordaplane-dave-edwards-group/riverview-florida-33569/affordaplane-dave-edwards-group-ripoff-possible-scam-known-not-send-out-materials-refus-112823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#7 General Comment

Don't Blame Affordaplane for Your Oversight

AUTHOR: Hy - (United States)

POSTED: Friday, August 10, 2018

The fact that YOU lost the merchandise, either accidentally or through ineptness, is not the responsibility of the manufacturer. You bought the plans, Affordaplane delivered the plans... end of transaction.

You wouldn't go to Walmart and buy a videogame, bring it home - and accidentally throw it out (or have someone break into your home and steal it)... and then expect Walmart to replace it for you free of charge! You can't do that with intellectual property, either.

The response you received from Affordaplane was exactly right: their side of the contract was FULFILLED. Besides... name ONE place you can get airplane plans for $25! That is a STEAL! Most places charge hundreds of dollars for the same thing. Hundreds. The Affordaplane plans would be a bargain at 10X what they sell for!

Pay the $25 again and go on with your life - a bit wiser regarding computer files. To raise such a stink over something that was totally your fault makes you look foolish.

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#6 Consumer Comment

Data loss is your own problem

AUTHOR: Berry - (United States of America)

POSTED: Friday, January 20, 2012

I can't believe someone would not backup their plans, then blame a company for not giving them another copy.  I bought Affordaplane plans nearly eight years ago when they were on sale and didn't experience any issues with the purchase or downloading of the plans.  If I had "lost" my copy after the download time expired I would have paid another $7.95 for another copy.  Even at full price they are still inexpensive compared to most other ultralight plans on the market.  When they are on sale, they are nearly free.  I purchased many sets of plans when researching ultralight aircraft and found the Affordaplane one of the more interesting models out there for its simplicity and low cost.  As for data backups, use a CD/DVD burner or external hard drive.  Saving to Google Docs is free.  Don't be a whiner....

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#5 Consumer Comment

Not a ripoff at all!

AUTHOR: Shawn - (United States of America)

POSTED: Thursday, January 12, 2012

Dear Michael,
I'm sorry you had a bad experience with Affordaplane. Let me tell you mine.
I found the site for affordaplane, and like you, thought it sounded like a good deal, however, I never go into any deal blind.
I decided to check consumer reviews, and found your scathing remarks. I decided to give them a try anyways.
I did just that; I bought the plans for less than $8 and received them instantly via download. I copied a backup disc (as a clever person should) and I am very satisfied with their product. It was a great deal and convenient. I should add that I boast of no computer skills myself, but it was easy for a novice user to attain.
Perhaps your vigilance in condemning the company forced them to straighten up. . . maybe you were the problem to begin with. I'm inclined to believe the latter.
Sincerely,
Shawn
AZ, USA

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#4 Consumer Comment

I got my plans instantly

AUTHOR: Lloyd - (United States of America)

POSTED: Saturday, April 10, 2010

I ordered my plans through PayPal and instantly received a very complete set as a PDF download.  The plans are excellent and worth 10X's the price.

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#3 Consumer Comment

this is not my experience, i am a happy consumer

AUTHOR: jack404 - (Australia)

POSTED: Wednesday, March 03, 2010

Sir's

I am Jack a disabled veterans from Australia

My friend Ian Morecombe from NH in the USA bought me these plans after i explained i do not have a acceptable creditcard ( i have a Australian use only card) and i do not have paypal.
From the time Ian told me that he would purchase these for me until the time the email with the plans and the password arrived was 3 days and i think this was due to the time differential

I have also got technical support on some issues without problem

If i buy a Microsoft product and lost the serial i must buy a new one
Its common practise and they cost many hundreds of dollars  not the measley $7.95 my friend paid for the plans

i think the complainer is making noise and maybe trying to use this site to "put one over" on a otherwise reputable dealer

I know of 4 other planes built by these plans in Australia alone and many more in the USA as there is a global group of users
to say there is none flying is a outright lie, or pure ignorance

http://myultralightpics.tripod.com/

this is a web site of a gent in the USA who has built his and has also helped me with tips to build mine and i fly it almost every weekend now

I know only of happy users of the suppliers plans  with the only complaints being that  some dimentions are tricky if you live in metric nations ( like Australia)

these are well done accurate and precise plans and for $7.95 dead set cheap

the complaint in my thought is nasty and makes the complainer look cheap

sorry but thats my thoughts

regards

jack

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#2 Consumer Comment

Ordered 2 sets of affordaplane plans with absolutely no problems

AUTHOR: Warren - (U.S.A.)

POSTED: Friday, July 31, 2009

Just a happy customer here out to add my experience with the Dave Edwards Marketing Group. And the "Affordaplane" plans. I ordered the mail order plans set and received them in less than 2 weeks way back in 2002. Several months later ordered the e-plans and they were instantly downloaded with no problems. All emails to the company were answered promptly. I am not attempting to take sides in this matter but thought at least one satisfied customer should step forward. Since I can't see where anyone else has.

Regards.

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#1 Consumer Suggestion

THIS COMPANY ISNT MIKE WALKER VDO SPECIALTIES FIRST VICTIM READ HERE!

AUTHOR: Gene - (U.S.A.)

POSTED: Tuesday, May 10, 2005

TO ALL WHO READ THIS:

I AM A MEMBER OF A GROUP THAT MIKE WALKER HAS CONTINUALLY HARRASSED, AND WE WANT TO SET THE RECORD STRAIGHT. AFFORDAPLANE DEALS WITH THOUSANDS OF PEOPLE, AND HAS A GREAT REPUTATION. MIKE WALKER TRIED TO BULLY THE COMPANY, AND THEY DIDNT PUT UP WITH IT.

THIS IS WHAT MIKEY DOES TO PEOPLE. GO DO A SEARCH ON ANY SEARCH ENGINE FOR MIKE WALKER VDO SPECIALTIES.

OR DO A SEARCH RIGHT HERE FOR THE SAME NAME!! ALSO THE BBB FOR CHIPEWA FALLS WISCONSIN, HAS 88 COMPLAINTS ON HIM!

AND SO YOU DONT HAVE TO LOOK FAR, HERE IS JUST A TINY PIECE OF WHAT HE IS ALL ABOUT: RIGHT FROM HIS OWN EX WIFE AND HIS EX BUSINESS PARTNERS:
http://www.ripoffreport.com/reports/ripoff26519.htm
http://www.ripoffreport.com/reports/ripoff65809.htm
http://www.resellerratings.com/seller3190-p1-s2-d1.html
http://www2.mozcom.com/~sknkwrks/vdospec/letter.html
http://www.mivacentral.com/Merchant2/merchant.mv?Screen=PROD&store_code=m&product_code=TRUXOFT-MMUSPS&ref=truxoft
www.ebaystores.com/vdospecialties SORRY THIS STORE HAS BEEN CLOSED!!
http://www.ripoffreport.com/results.asp?q1=ALL&q2=&q3=&q4=&q5=Vdo+&q6=&q7=&submit2=Search%21

For anyone reading this, and not knowing the 'true' story, here is the REAL history of Mike Walker. If Affordaplane did anything wrong, why didnt he sue them, or at least file a complaint? Because he IS LYING.

Capt Scuba has a long checkered past, and HERE IT IS:
TWENTY TWO RIPOFF REPORTS FOR MIKE WALKER JUST ON THIS SITE ALONE!:
http://www.ripoffreport.com/results.asp?q1=ALL&q2=&q3=&q4=&q5=Vdo+&q6=&q7=&submit2=Search%21

Now, look at his Ebay store, which was shut down due to FRAUD:
www.ebaystores.com/vdospecialties SORRY THIS STORE HAS BEEN CLOSED!!
AND ALL OF THESE:
http://www.ripoffreport.com/reports/ripoff26519.htm
http://www.ripoffreport.com/reports/ripoff65809.htm


NOW, GO TYPE IN MIKE WALKER VDO SPECIALTIES IN ANY SEARCH ENGINE, AND YOU WILL SEE WHAT IS REALLY GOING ON.

LOOK UP THE Better Business Beauro in his town, EIGHTY EIGHT REPORTS IN LESS THAN TWO YEARS WOW!!!

So now you get it, this is just another PSYCHO TRIP for CAPT MIKEY. IF YOU WANT TO SEE SOMETHING FUNNY LOOK AT HIM IN HIS FLIGHTSUIT IN FRONT OF THAT 182 ON HIS SITE MIKEWALKER.COM (IF WE HAVENT ALREADY GOT HIM SHUT OFF). FIVE POUNDS OF CANDY IN A FOUR POUND BAG!!! EVERY EGO MANIAC PSYCHO LIKE MIKE WALKER ALWAYS DOES THIS!!! HE FILED BANKRUPTCY MANY TIMES.

WE ARE IN TOUCH WITH THE PEOPLE WHO GOT THE DOMAIN THAT TELLS THE TRUTH. HERE IT IS:
http://bitokorleone.tripod.com/peggysue.html

THERE IS LOTS MORE ON THE BBB SITE AND ALL OVER THE NET. GO LOOK FOR YOURSELF.

WE HAVE MET ALL OF YOUR 'FRIENDS' FROM THE PAST, AND THEY ARE MIGHTY ANXIOUS TO PUT YOU BEHIND BARS. WE REPORTED YOU TO SONY FOR COPYRIGHT VIOLATIONS ALSO. ALSO, YOU MIGHT WANT TO PAY YOUR HOUSE TAXES BECAUSE WE BOUGHT
NEW STUFF FOR MIKEY

http://www.freakfm.com/2bforum/lect_msg.php?rootid=881&stat=ok

http://www.ps2-scene.org/forums/showthread.php?t=35487

http://www.fatwallet.com/forums/messageview.php?catid=28&threadid=456930&start=0

http://forums.afterdawn.com/thread_view.cfm/181099
Used is Used you should tell people up front you're selling used or "reconditioned" parts.

Michael if you are selling used parts you should tell people up front you're selling used or "reconditioned" parts. A part pulled out of an existing machine is a used part. Dave as far as sending in your playstation, that's exactly what he wants you to do. Then he gets his "bench" fee and shipping and whatever cost he tacks on. This is what the BBB and DA in Chippewa Falls are looking into.

Michael, this ranting and raving at customers has got to stop. Maybe you need to double your medication (fact: he is on medication and has mellowed some). Dave, you really just have to know "Dr. Walker", I'm sure all of the cursing and verbal abuse that he was allegedly spewing your way was not his fault. You see, Michael has a problem, a chronic problem. He's a pathological lire. He can't tell the truth even if he wants to. My God, he even signed his rip-off report as Chippewa Falls, Minnesota; everyone knows his business is in Chippewa Falls, WI. Michael, it's right on your web page.

Look at his reply to you: (Mike clicking his red ruby slippers) they are new cables (there's no place like home); but I never said they are new (I'll get you and your little money dog too), (ya, ya that's the ticket), they came from a new machine so they must be new; (put'em up, put'em up), can you prove the pictures are new, (Fly spelling monkeys fly and help Michael).

Let's look at the facts Michael, and I beg you to deny any of these because I have proof of each. Deep thoughts by Michael A Walker. He claimed many times to be a lawyer, and at one time a Dr. both very false, he does not even possess a Bachelors. He made millions, wrong? Michael, you're broke. We will all make a million or more if we add up our income over the past 40 years. Why in 2004 was there a pre-foreclosure deal made on your $140K house/business (you still owed $129K) to get out before the final paperwork (open records act)? Why were you selling almost every possession you have just to get by? Also had to sell the Miata to get some cash right? But I know you bought the motorcycles (Chinese bikes if I'm not mistaken).

Yes people, Michael runs his business out of a house, as a matter of fact right it's a rental, because he is not the owner of his current property which appears to be a duplex according to tax records. Why have you filed bankruptcy twice in the past 12 years?

Why does the BBB of Wisconsin list you as unsatisfactory? As for as GetitRepaired, Vdo-Specialties, Walker Enterprises, Pilot Specialties, staff, if you don't count the fish, wife, or children that would be a staff of 1. I take that back there may be several if he doesn't take his medication, he can be multiple people. One day he is going to sue himself and not even know it.

This is one business that I will never trust or do business with ever again. Sorry I'm digressing, let's get back to more Walker claims.

Claims to be a professional welder; claims to be an aerial photography expert; claims to be a pilot (this one is true he has flown a Cessna 172); uses pirate cell phone signals, claims to be a private investigator, is being investigated by the local DA; claims to be a screen print artist; claims to be an expert scuba diver, (ps: they are waiting for you at Fun Club Cozumel, sorry inside joke Michael couldn't resist). The list goes on and on, he has tried and failed at every get rich scheme in the book. This is the type of person you are dealing with.

This is the type of guy who would sell his own mother if it gave him the opportunity to make a buck. He has no friends and no life. He has no financial support, no insurance, no life insurance, no savings, no stocks, no bonds nothing.

He is they type of person that would raid his own child's piggy bank to get a new gadget. Be very careful people Michael has nothing left to loose so he is desperate and will try anything.

Tammy - Escanaba, Michigan
U.S.A.

he didn't have to. They were supposed to check with the bank and after it cleared they should have sent it. They wanted to wait till they actually got the money. which would have been cool, but by that time with the e-mails, they had cancelled his order becasue he told them he was going to cancel the check. since the check already cleared they should have checked that before canceling the order preemptively(sp). also with the way the customer service guy was talking, using the agreement as a threat, it sounded like he was going to wait to do any legal thing that made him do any work until after he found the check to be canceled. He could have just waited with the package (or sent it to the next oh-so-important 11th customer) until after the check was fully deposited and then sent it.

part of running a business means helping customers, since they keep you in business. mabye the guy shoulda become a lawyer.
customer service man = a*s

LETS NOT LET ANOTHER PERSON BE RIPPED OFF OR HARRASSED BY THIS IDIOT ANYMORE, OK?

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