Aflac Worldwide Headquarters I got ripped off by the duck Columbus Georgia

It's kind of hard to use copies of documentation to prove you are supposed to have coverage when your agent never gave you any documents to begin with.

It's kind of hard to use copies of documentation to prove you are supposed to have coverage when your agent never gave you any documents to begin with.

It's kind of hard to use copies of documentation to prove you are supposed to have coverage when your agent never gave you any documents to begin with.

I was an independent Aflac agent. When you sign up for benefits through your company, you are suppose to receive a yellow copy of what you signed up for. Both your benefits personel and AFLAC agent are suppose to have these copies as well as you. If you have not gone to your benefits personel to see if they have copies of what you have signed up for, I would suggest doing that.

What I'm trying to say is that you need proof that you actually signed up for it. That is why corporate in Georgia can't help. They need proof that it was suppose to be there in the first place. If it is proven, then the fault will fall on that agent. And somehow AFLAC should make it right and should retro back any claims BUT all premuims must be paid to date. I've had people state this to me when signing new companies and have had to go back and fix another agent's goofs.

Another check or proof would be the deductions that were suppose to be taken out. They have codes to show what they cover and your benefits personel should be able to tell you what the deducts covered.

You can get individual policies without going through a company by just contacting another individual agent. Most are more than willing to do business with you. But you are right about getting a hold of your agent from the company. If it is a large company, they tend to get signed up then forgotten for any where from 3 months to year. Follow up on current clientale seems to be an isssue with some AFLAC agents. I feel this is AFLAC's down fall, customer service lacks in the many of the agents.

But the product itself is worth the premium. My husband was injured at his employment and they refused to claim it for workman's compensation. In the meantime, we filed for our AFLAC short term disability and accident policies, and both policies paid us over $35,000 in the six months he was out. This saved our home because my husband ultimately lost the job. We paid many bills including mortgage 6 months ahead. It truly gave him time to recover without the worry of our finances.

Just a couple of suggestions