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Report: #1361435

Complaint Review: aga tech support LLC - MORGANTOWN West Virginia

  • Submitted:
  • Updated:
  • Reported By: david gambetta — Littleton Colorado USA
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  • aga tech support LLC 1360, BAKERS RIDGE ROAD MORGANTOWN, West Virginia USA

aga tech support LLC Neuron support took $199 for anti-virus which failed/ ruined computer/ replacement $800 MORGANTOWN West Virginia

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In December 2016, I was informed by AGA I had a computer virus, which they removed/  They installed an Anti-virus, Firewall ATF software.  I was given a 1 year warrentee. 

 

My computer was hacked and was ruined.  They said they could do nothing, except to cantact the Computer  Manufacturer, "ASUS" and then Microsoft.  They both said I was ripped off!

 

AGA/ Neuron support will not accept my calls, do not have an office in Florida, but claim to have a home office in West Virginia?  They keep promising the billing department will contact me about a refund, but nothing happened.  Today 3/13/2017, I was promised again by Justin, the Billing will call me. 

 

This is the 4th time I have been promised?

 

Sincerely David Gambetta age 73

This report was posted on Ripoff Report on 03/13/2017 12:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aga-tech-support-llc/morgantown-west-virginia-26505/aga-tech-support-llc-neuron-support-took-199-for-anti-virus-which-failed-ruined-compute-1361435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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