Report: #133910

Complaint Review: Agent's Travel Network

  • Submitted: Sat, March 05, 2005
  • Updated: Thu, March 31, 2005
  • Reported By: Gettysburg Pennsylvania
  • Agent's Travel Network
    3933 Tyrone Blvd. #608-182
    St Petersburg, Florida

Show customers why they should trust your business over your competitors...

I recieved a call on my cell phone on 2-14-05. I thought that I had a valentines treat as I was told that I had just won a FREE vacation. At first I said that I was not interested, because it sounded like a scam. Then the woman I talked to (I did not catch her name) asked "You DON'T want a free vacation?"

As I thought about it, I did sign up at my bank, Community Banks, to win a vacation. They often run different contests. Attributing this to that, which now, I am surely doubting the connection, I proceeded. Also, the woman I talked to suggested that I try it, and cancel it the day I get it if I do not want it, and that I can still use the travel vouchers. Then woman told me that I would have to confirm my Routing number and my account number in order to get the free vacation. She implied that she had the information, and even said to me that she could not transmit the information over the phone for legal issues.

In turn I did sign up to try TeliFlex. I like to try things out for free trials, and do not usually have a problem. I recieved the infomation eight days later. I looked it over for two days, and cancelled on 2/24/05. I was given a cancellation number. This time I talked to what sounded like an older gentleman, whose name was Jesse Phillips. When I cancelled, I asked him what would happen to my personal information, and I was told that it would stay with the company and they would not give it out. I then asked for a copy of their privacy policy to be mailed to me for my records. He sounded shocked, and said that he has NEVER been asked that before, and that they would send me one. As of today, 3/5/05, I have NOT recieved a privacy policy.

On 3-2-05 I called and cancelled the Free Trial for TeliFLex. I as not given a cancellation number. Their information is as follows:

Unlimited Long Distance
3303 Seffner Drive, Holiday Florida 34691
Customer Care center: 1-866-821-8674

On 3/2/05 they deducted $149.00 out of my checking account. I do not use this account for anything other than to pay my bills or use a credit card online, so often, I do not have a lot of money in the account, unless it is assigned for a payment or event. This overdrafted my account. Unfortuantly, I have overdraft protection, and it was paid. I was charged $35 more dollars, and then had the two charges I thought I had money for come back, and get charged $70 more. This has put me back $254.00 total. I just recieved the statement today. I glad I found this site, but it is a d**n shame that I have to do this.

By the way, I also just checked out the teliflex website. It is under construction. Funny, it is run by Network Solution, which also has complaints here.

Gettysburg, Pennsylvania
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This report was posted on Ripoff Report on 03/05/2005 07:51 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

It's finally over, got all my fees! followed every step that was described in another report ..Thank you Rip Off Report and all the advice given on this site.

AUTHOR: Chantay - (U.S.A.)

The bad news... This really sucked. As did the entire month of Feb.

The good news... I followed every step that was described in another report on the company, and I was able to have ALL of my fees and the charge put back into my checking account. My hat goes off to Mary Jo at Community Banks.

What I have learned... NEVER EVER EVER give anyone your bank account number. Also, Nothing is ever free. If you want something, work for it.

Last but not least.. Thank you Rip Off Report and all the advice given on this site. I was able to set my problem straight, and it helped in the long run!
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#2 Consumer Comment

People Call Me Rude

AUTHOR: Joe - (U.S.A.)

The moment I realize that it's a telemarketer on the other end of the phone, I hang up. I don't even say "I'm not interested". It gives them the opportunity to tell how stupid I am for not being interested in their "free" offer.

My family tells me I'm rude to them. Well, so be it.

These people are trained on how to suck you in the moment you open your mouth. I don't give them the opportunity to sleeze their way into my checking or credit card account.

We also need to teach our elderly parents that it's okay to be rude and slam down the receiver when these crooks call them.

I advise everyone to simply hang up on them. Would you rather be rude and safe, or polite and lose hundreds or thousands of dollars to a scam?
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#3 Consumer Suggestion

We all fall for these tricks sometimes but I have learned too to never give out information

AUTHOR: Tom - (U.S.A.)

This is not to just Chantay but to all who fall for slick salesmen/women's talk.

If someone came to your door in rags and said you have won a vacation and all they need is your bank account information, would you give it to them? I wouldn't. That is why would I ever give my bank account information nor confirm any information from some voice on the telephone who I did not at least call.

You said "Then woman told me that I would have to confirm my Routing number and my account number..." Did she give you the numbers or did you give her the numbers and she said they agreed? Again never confirm not give out your account information on the telephone.

We all fall for these tricks sometimes but I have learned too to never give out information on the telephone to someone who calls me.
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