• Report: #445856
Complaint Review:

AHMSI3 Aka Options One , American Home Mortgage

  • Submitted: Wed, April 22, 2009
  • Updated: Wed, April 22, 2009

  • Reported By:spring Connecticut
AHMSI3 Aka Options One , American Home Mortgage
ahmsi3.com Nationwide U.S.A.

AHMSI3 , Options One ,American Home Mortgage Getting proper justice from these idiots Irving Texas

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I have had a second mortgage with these idiots and they have been nothing but a pain in their back side. Their customer service is next to none. In order to get a live rep you actually have to play around with the switchboard options(correct option to get a live rep is to hit the payoff option when asked to chose a selection). Once you do get a rep they are offshore and speak broken English.

Another thing I have noticed is that these creep say one thing and come back with the reverse statements when a second call is made.

Finally the thing that ticks me of is their payment options. If you pay online you are charged with a $8 western union charge(other mortgage companies charge $5 or less so $3 revenue for AHM ). If you mail in checks they sometimes pretend its late or got lost in the mail.

The solution file a complaint with the FTC(along with posting on ripoff) if enough people report there should be an FTC investigation. https://www.ftccomplaintassistant.gov/ (There is an easy interactive form "click here for complaint assistant form" on the top right). It guides you through the complaint process.

spring, Connecticut

This report was posted on Ripoff Report on 04/22/2009 01:45 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ahmsi3-aka-options-one-american-home-mortgage/nationwide/ahmsi3-options-one-american-home-mortgage-getting-proper-justice-from-these-idiots-irvi-445856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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