Aie Care Solutions LLC AirCare Solutions came to my apartment to give me an estimate to clean the air conditioning ducts. Miami Florida

 I HAD RECENTLY PURCHASED MY CONDOMINIUM AND NOTICED AN UNUSUAL AMOUNT OF DUST THROUGHOUT THE  ENTIRE UNIT.

I THOUGHT THAT PART OF THE SOLUTION WOULD BE TO CONTACT A COMPANY THAT WOULD CHECK THE AIR DUCTS .

I SAW AN ADD IN THE PAPER AND CALLED THEM TO MAKE AN APPOINTMENT.

A MAN NAMED ALEX AND HIS ASSISTANT CAME AND INSPECTED MY AIR CONDITIONING UNIT ( WHICH IS BRAND NEW).  AFTER LOOKING AT THE UNIT (ONE MINUTE'S WORTH) HE SAID THE PROBLEM WAS THAT THE AIR DUCTS NEEDED CLEANING.  HE ALSO MENTIONED THAT INSTALLING A FLORESCENT LIGHT WOULD ELIMINATE THE BACTERIA THAT ATTACH AND ACCUMULATE IN THE AIR DUCTS AND AIR CONDITIONING PASSAGES. 

FOR A TOTAL OF $1,000.00 IT WOULD BE ALL TAKEN CARE OF AND RESOLVED AND I WOULD NOT HAVE ANY MORE DUST BUT NO BACTERIA EITHER.

I WAS SHOCKED AND SHOWED HIM THE ADD WITH THE SPECIALS THAT THE COMPANY HAD FOR $18.00 AND SOME OTHER SPECIAL PACKAGES AND HE SAID THAT THE PROBLEM IN MY APARTMENT REQUIRED THIS OTHER

PLAN.  WHEN HE SAW THAT I WAS NOT BUYING IT HE ASKED ME TO SIT DOWN SO HE COULD EXPLAIN HOW THE WHOLE THING WORKED.  NEEDLESS TO SAY, HE CONVINCED ME IN JUST HAVING THE AIR DUCTS CLEANED FOR $600.00.

I ASKED IF I COULD SEE THE DIRT ONCE HE WAS FINISHED CLEANING IT.  I WANTED TO SEE HOW MUCH DUST WAS COLLECTED.  HE SAID THAT WOULD BE IMPOSSIBLE  FOR THEM TO SHOW ME BECAUSE THE DUST COLLECTED HAD TO BE DISPOSED OF IN A SAFE WAY WITH A METHOD THAT THEY HAD.  SO THEY JUST CONNECTED THE HOSE ONTO MY DINING ROOM AIR VENT AND WERE THERE FOR LESS THAN 15 MINUTES.  I THOUGHT THAT THEY WOULD GO THEN TO THE REST OF THE AIR CONDITIONING VENTS BUT HE SAID IT WAS NOT NECESSARY.

THAT WOULD TAKE OF ALL THE DUST AND THAT I WOULD HAVE NO MORE PROBLEMS.  HE PROCEEDED TO FILL OUT THE INVOICE AND I HANDED HIM MY CREDIT CARD.  WHEN THEY WALKED AWAY I HAD THE SICK FEELING THAT THESE TWO MEN HAD TOTALLY RIPPED ME OFF.  SURE THING......SAME DUST, AS USUAL.

NO VISIBLE SIGNS OF ANY TYPE OF IMPROVEMENT.  I CALLED THE NEXT DAY AND SPOKE TO ALEX AND TOLD HIM HOW DISATISFIED AND UPSET I WAS THAT THE DUST WAS STILL HERE AND NOTHING HAD IMPROVED.

HE SENT A MAN THAT CAME AND CLEANED 3 MORE VENTS.  WHEN FINISHED CLEANING THOSE VENTS THE MAN HANDED ME AN INVOICE TO SIGN.  THEN HE PROCEEDED TO ROLL THE MACHINE OUT OF THE FAMILY ROOM AND LEFT.  TWO SECONDS LATER I NOTICED THE DAMAGE IN MY LAMINATE FLOOR. I WAS VERY UPSET.  THIS WAS A BRAND NEW FLOOR RECENTLY INSTALLED.

I REALIZED WHAT A BAD DECISION I HAD MADE IN CALLING THIS COMPANY AND PUTTING MY MONEY IN THE HANDS OF THIEVES.  IT'S THE FIRST TIME THAT I GO THROUGH SUCH AN EXPERIENCE AND EVERY TIME THAT I REMEMBER IT I FEEL FURIOUS.  THAT IS WHY I DECIDED TO LOOK INTO MAKING A COMPLAINT AGAINST THEM.  GOD ONLY KNOWS HOW MANY RETIRED OLDER PEOPLE LIKE ME HAVE FALLEN FOR THE SAME TRAP THAT I DID.