Complaint Review: Airtran Airways - Orlando Florida
- Airtran Airways 9955 Air Tran Blvd Orlando, Florida U.S.A.
- Phone: 800-9652107
- Web:
- Category: Airline Companies
Airtran Airways Robbery without a weapon ripoff Orlando Florida
*Consumer Comment: Full fare next time
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I had to change my flight schedules when i spoke to the customer rep they told me there would be a $60 dollar fee per ticket $120 just to change dates that's crazy.
Then I sensed that the rep which at this time was a supervisor was more interested in getting rid of me then rebooking my new schedule I asked for a total refund. My answer was we'll give you credit, being given an attitude by a supervisor I
could see how this air line was going to be a mistake. I repeatedly asked for a refund but got the hole credit an policy act. That they would hold the money in credit for 1yr so that I would be able to purchase an other ticket at a latter date.
I told them that there was nothing that they could do to get me to ever fly their air line ever. So I was told that if I wanted to forfeit my $400+ that it was fine with them it was my perogative,as I was over spoken.My thanks to (MRS Rabecca & Mr Dave).
Michael
new bedford, Massachusetts
U.S.A.
This report was posted on Ripoff Report on 04/11/2007 03:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/airtran-airways/orlando-florida-32827/airtran-airways-robbery-without-a-weapon-ripoff-orlando-florida-243530. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Full fare next time
AUTHOR: Lee Ving - (U.S.A.)
SUBMITTED: Wednesday, April 11, 2007
It is industry standard to charge a rebooking fee on a ticket that is not a full fare/fully refundable ticket. In addition to the rebooking fee, you are also responsible for any price difference between the original and the rebooked.
$60 is actually pretty cheap to change a ticket. If you're so concerned with paying the rebooking fee, why don't you buy the full fare/fully refundable tickets in the future?
The discounted tickets are a good deal, I buy them all the time with the knowledge that I'll get stuck with them once in a while. But it's still cheaper to eat a few tickets rather than pay full fare over the course of a year.
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