• Report: #1059237
Complaint Review:


  • Submitted: Fri, June 14, 2013
  • Updated: Fri, June 14, 2013

  • Reported By: Mike Runs — 27944-8129 North Carolina
3518 Flatlands Ave Kings, NY, 11234 Kings, New York USA


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I did research and decided to buy a Sony Cybershot HX200V.  The best price and free shipping was with AJRichies.com.  After placing the order and waiting a week, I called to find out the status of my order.  After reaching "customer service" (ha!), I was transferred to the camera dept.  

The person I spoke to acted as though he was waiting for my call because he asked if I wanted to upgrade to a better battery (add $50-60) since the one that came with it only lasted for 20 minutes. (Not according to their ad.)  Then he wanted to know if I wanted to stay with the "imported" camera ($315) versus the one built for the US ($379).  I said "What"?  Your ad didn't say anything about different camera versions.  He said that the import is made in Malaysia and has a one year warranty but the one for the US is made in Japan and has an extended Sony warranty.  I wonder if Sony knows about this?  

I told him I wanted to cancel because I felt they had misrepresented themselves via the internet ad. He said my order will be canceled.  We'll see.  A total bait and switch, high pressure sales scam.

This report was posted on Ripoff Report on 06/14/2013 03:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/ajrichiescom/kings-new-york-11234/ajrichiescom-internet-low-price-bait-and-switch-faulty-advertising-kings-new-york-1059237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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