Complaint Review: AliExpress.com - Internet
- AliExpress.com Internet USA
- Phone:
- Web: www.aliexpress.com
- Category: Clothing Stores
AliExpress.com Alibaba, dress palace Promised prom dress..never sent...then sent veil China Internet
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My daughter made the mistake of ordering a prom dress from Dress Palace, a vendor on AliExpress.com (a division of Alibaba--they company Yahoo has invested in.) It was a deal too good to be true - $122 for a dress. We spent months trying to get the prom dress, filing complaints through Alibaba. I spent so much wasted time on this. All we finally got was a doll-size veil, not a full length, beaded prom dress. I begged for my money back, but they offered a $30 discount if we would accept a shipment--weeks after the prom--I had no faith in them after all their broken promises and would not accept a shipment of, who knows, another veil??? They have closed the file because after three months I could not come up with more proof that we didn't get the dress.
Never again will I let my daughter order something from Alibaba or AliExpress.
Interestingly, she ordered a dress from another (Hong Kong?) firm (not through Alibaba) and though it didn't fit right, they accepted the return and promptly refunded our money.
This report was posted on Ripoff Report on 06/22/2014 07:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aliexpresscom/internet/aliexpresscom-alibaba-dress-palace-promised-prom-dressnever-sentthen-sent-veil-chi-1156684. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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