• Report: #756809
Complaint Review:

All Audio Expo

  • Submitted: Tue, July 26, 2011
  • Updated: Tue, July 26, 2011

  • Reported By: Vin — San Diego California United States of America
All Audio Expo
1276 50th Street Brooklyn,, New York United States of America

All Audio Expo Returned Item But Never Received Refund Brooklyn, , New York

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All Audio Expo has been completely non-responsive to every inquiry that I have made regarding my refund. I bought a PylePro Turntable from them in December 2010 - it was actually a Christmas gift from my wife. They sent me the wrong model. I even attempted to use the model they sent me and it didn't work. 

Per All Audio's refund "policy," you need to email their customer service (which is non-existent) in order to receive a Return Merchandise Authorization number and return address instructions. I emailed multiple times and left voice mails and never received a single response.  According to their refund "policy," shipping costs are reimbursable only if the return is a result of All Audio's error.

I then notified All Audio that I would send back the record player 
 to their business address without the RMA number.  Again - no response.  I spent an extra $17 or $18 to ship the product back to them.  These shipping costs are clearly refundable as the return was a result of All Audio's failure to ship me the correct product.

I followed up with their sales department via email regarding the return to no avail.  

So - here we are, it is almost August and I still don't have my Christmas gift. I will be forwarding this report to them, and threatening to sue as I am a class action lawyer myself but don't have time for s**t like this.  Will have to serve small claims papers on them if this doesn't do the trick.  

This report was posted on Ripoff Report on 07/26/2011 05:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/all-audio-expo/brooklyn-new-york-11219/all-audio-expo-returned-item-but-never-received-refund-brooklyn-new-york-756809. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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