ALL PHASE 1 Stop Shop, Inc OUTRAGEOUS HVAC $ 5.00 part , 10 min labor ripp off $ 386.02 Internet

May 20, 2012 I called several HVAC contractors to repair my AC with a new contactor, part cost approx $ 5-17 dollars- ALL PHASE were the only contractors who could offer me same day service- and told me their service fee was only $ 49.95 vs others from $ 70 to $ 90- this was to be credited if service provided- I assumed that their charges would also fall in line with the lower service fee of $ 49,95- to my shagrin they charged me $ 386.02 and I was stunned- I am 70 years old, on fixed income and cannot afford a rip-off like this- I tried to dispute this charge with the owner of the company who told me *no refund will be issued* those are our prices, we are licensed,insured and run our own trucks!!  who wouldn't? I have sent this complaint to the Governors office pending a reply- the time spent by the technician was approx 10 minutes- I then asked what they would charge me to change my AC filter in the attic, and the tech said we'll take care of it, no cost- then the $ 5 part quit wqorking on day 6 and I had to call them back, the second install the decided to install a 40 AMP part vs a 30 AMP the week before- for all I know, the 1 st replacemnt may even have been a use part as I saw no packaging- I mae sure that I got the wrapper for the 2nd replacement- at 70 years of age I do not need to be ripped off by a scheister HVAC company with what looks like a phony street address in Marietta GA-I will make sure that all I come in contact with will know about these unscupolous people at ALL PHASE 1 stop shop. [continued below]....

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