• Report: #468117
Complaint Review:

Al's Marine

  • Submitted: Thu, July 09, 2009
  • Updated: Thu, July 09, 2009

  • Reported By:Des Moines Iowa
Al's Marine
County Road 66 Cross Lake, Minnesota U.S.A.

Al's Marine Over-charged us for equipment rental. Cross Lake Minnesota

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We rented a pontoon boat for 3 days from Al's Marine. We returned the pontoon with a full tank of gas. A week after the rental we received a charge on our credit card for additional gas plus a $25 surcharge. I know we returned the tank full but they claim it wasn't and didn't care to investigate the matter. (They close the business early so when you drop off the boat there is nobody to check it in and verify the gas level.) Essentially they had all the leverage over us since we were out of town tourists and they had our credit card number to add the additional charges after we left. Poor service, bad attitudes and now excessive charges.

Des Moines, Iowa

This report was posted on Ripoff Report on 07/09/2009 10:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/als-marine/cross-lake-minnesota/als-marine-over-charged-us-for-equipment-rental-cross-lake-minnesota-468117. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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