• Report: #703149
Complaint Review:

always at auction

  • Submitted: Sat, March 05, 2011
  • Updated: Sat, March 05, 2011

  • Reported By: Beenthere — El Paso Texas USA
always at auction
1200 Lakeside Pkwy, Suite 450 Flower Mound, Texas United States of America

always at auction Disreputable company Flower Mound, Texas

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I will second complaints regarding CHEAP watches sold, as noted by other complaints.   A bigger problem is the companies "satisfaction guarantee" as well as return policy.

I purchased a ring ADVERTISED and SOLD as size 7.  Upon receipt, I could not get the ring on my ring finger. Immediately measured it, finding it to be ACTUALLY a size 6-1/2.  Definitely NOT a size 7.

It took over THREE attempts to receive response by email. First response from the company was simply "What size is it?"  Two more emails to company to finajly obtain required return authorization.

Then the REAL fun begins.   I included photograph of ring on mandrel verifying WRONG size.  Since the ring was FALSELY ADVERTISED, return should NOT have been an issue.   I was charged a RESTOCKING FEE....Mind you, the website states "100% guranatee if item is not as advertised"......definitely applies in this case with mis-sizing.   THe website also states restocking fee MAY be applied.    As a business, a restocking fee should NOT be charged if the item is falsely advertised.  TO top it off, they collected Texas state sales tax, and did not even bother to return that.

CUrrently have complaints with the better business bureau, and in contact with the state comprtoller regarding their non return of collected sales tax.  Will investigate the State Atty General's website for appropriate complaint process as well.

Avoid this company AT ALL COSTS.  If you determine that an item is NOT as adverstised, they still make money off you by collecting a "restocking fee"...and will turn around and sell the item AGAIN!!! Very unprofessional company...RUN, don't walk, in the other direction!!. [continued below]....

This report was posted on Ripoff Report on 03/05/2011 05:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/always-at-auction/flower-mound-texas-75028/always-at-auction-disreputable-company-flower-mound-texas-703149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on always at auction

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?