Report: #958685

Complaint Review: AM Travel Services & A & A Travel

  • Submitted: Tue, October 23, 2012
  • Updated: Thu, November 01, 2012
  • Reported By: victim88 — Torrance California United States of America
  • AM Travel Services & A & A Travel
    3660 Wilshire Blvd #836
    Los Angeles, California
    United States of America
  • Phone: 213-365-7090
  • Web:
  • Category: Airlines

AM Travel Services & A & A Travel Amelita Manalo & Sherwin Bagas AM Travel scammed almost 1000 Phil Airlines passengers which were prepaid & did not deliver their tickets and also other investors were ripped off with their money. While A & A Travel w/c is a consoli Los Angeles, California

*Consumer Comment: AM TRAVEL and A&A TRAVEL INVOLVED

*REBUTTAL Owner of company: A &A Travel not scammer and not associated with AM Travel

Show customers why they should trust your business over your competitors...

AM Travel Services a partnership of Amelita Manalo & Sherwin Rosales Bagas scammed more or less thousand Philippine Airline passengers by not delivering their tickets despite paying them in advance & deposited the payments in their bank accounts or handling them cash payments. As of Oct 1st to next years booking reservations that was pre paid to them doesn't have tickets when checked with the airline company. Sherwin Bagas already fled the US and is in hiding in the Philippines while Amelita Manalo is also in hiding in Los Angeles and doesn't answer phone calls. She is the account owner of AM Travel Chase bank account where the passengers money are deposited. The airline consolidator A & A Travel is contracted with AM Travel since they are the one that issues the tickets to the passengers. They claimed that they only deal with Amelita Manalo and they don't know Sherwin Bagas and haven't seen nor talked to him ever since. [continued below]....
..... But based on the owner of A & A Travel, she had a meeting with Amelita & Sherwin on Sept 21. Then Sherwin Bagas left US on Sept 24 and A & A Travel issued 1-way ticket to him to the Phil. How can they not be responsible with this big mess? Some passengers found out that their credit card transactions that was processed by A & A Travel were fraudulent because they noticed that their statements has a different passenger's name that they don't even know & they never authorized to used except for their own travel. They used their credit card for their own travel but never issued tickets & found out that it was used by another person and A & A Travel was the one who processed the transaction. The consolidator A & A Travel already warned by Philippine Airlines not to deal with AM Travel 2 months ago based on the conversation with the airline district manager in San Francisco but did not hid warnings and that could have been preventing more scam victims. The liability and negligence of AM Travel Services and A & A Travel to all these passengers and the millions of money they collected cannot equate the emotional, mental torture that we suffered in this ordeal. Many families were devastated to found out that our hard earned money were ripped off, travel plans were ruined and awaited moments to see loved ones back home has been destroyed. Anybody who is responsible with this Philippine Airline ticket scam should be held responsible from top to buttom to prevent further victims and to stop devastating people's future and family lives. Stop these scammers and give justice to the victims!
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This report was posted on Ripoff Report on 10/23/2012 07:17 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: victim2 - (United States of America)

A&A Travel is involved and should also be responsible for this scam.  I have spoken to an agent from their office when all these things were not reported yet and they said that Sherwin Bagas gets tickets from them.  She chose not to declare the name of the agent who handles Sherwin's account.  But if you look at all the tickets issued by AM Travel, you would  see the  ISSUING OFC/AGENT:0I71 /35.  This is the agent dealing with his account.

A&A Travel is involved because a legit company would require the following:
1.  credit card authorization form
2.  Valid ID of the credit card holder
3.  Copy of credit card front and back.

If you see on your credit card statement that the traveller's name is not authorized by you, you can report it as fraud and A&A will get a chargeback for it. 

Not only Amelita Manalo and Sherwin Bagas are involved in this.  Here are the list of individuals that are also part of this scam.

1.  Marcwayne Mendoza  -  AM Travel Consultant, payments are being deposited to his account.
2.  Arnel Del Rosario  -  Payment are being deposited to his account.  He is also the runner who collects the cash from passengers.
3.  Gerald Bagas  -  Sherwin's brother and payment are being deposited to his account as well.

These people are all responsible and should give back the money to all they victimized.
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#2 REBUTTAL Owner of company

A &A Travel not scammer and not associated with AM Travel

AUTHOR: mother theresa - (United States of America)

A and A Travel Services is not associated with AM Travel Services as reportedly claimed as partnership of Amelita Manalo and Sherwin Rosales Bagas. We are not involved in any scam activities that were allegedly done by Amelita Manalo and Sherwin Rosales Bagas.

A and A Travel Services is a corporation and doing business as consolidator for 21 years. We don"t engage and do not entertain anomalous business practices. We always strive to maintain our reputation on a high level.

We are requesting the removal of A and A Travel Services on this report #958885.  Thank you.

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