Complaint Review: AMATTEROFFAX.COM, A MATTER OF FAX - Internet
- AMATTEROFFAX.COM, A MATTER OF FAX AMATTEROFFAX.COM Internet U.S.A.
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- Category: Office Suppliers & Stationers
AMATTEROFFAX.COM A MATTER OF FAX SENT WRONG ITEM, WON'T EXCHANGE, WANTS $50 RESTOCKING FEE ON A $44 ITEM. RIP OFF!!! AMATTEROFFAX.COM Internet
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Placed misleading description of the item and a picture of a different one. I wanted to purchase refilable duster can with air compressor. Pictured just that and description was Refilable Duster System. Instead, sent 4 refilable cans with no compressor. Picture was misleading as well. It was of the electric duster pump and a can. They changed the description since then. The picture is the same, description still not too clear but now on the bottom of the page they have small print that actually says that it's 4 cans that you're getting. They won't exchange it saying it's discontinued (that's their policy, no exchange). Refund, sure, if I pay $50 restocking fee. Item cost $44. Obvious ripoff. Their Customer Service will take a refund but if you do not read the terms you maybe charged $50 without knowing it. I clicked on terms and policies and lucky for me found out about it. I'll never do business with them again.
Roger
ELMWOOD PARK, Illinois
U.S.A.
This report was posted on Ripoff Report on 11/10/2005 11:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/amatteroffaxcom-a-matter-of-fax/internet/amatteroffaxcom-a-matter-of-fax-sent-wrong-item-wont-exchange-wants-50-restocking-fee-164058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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