Report: #171493

Complaint Review: Amazon

  • Submitted: Thu, January 12, 2006
  • Updated: Thu, January 12, 2006
  • Reported By: Massillon Ohio
  • Amazon
    amazon.com
    Internet
    U.S.A.

Amazon Prime free trial offer is free only if you don't order anything Ripoff Internet

*Author of original report: Amazon's correspondence conflicting

Show customers why they should trust your business over your competitors...

Amazon online offers a free 3-month trial of Amazon Prime which gives you free 2-day shipping and other benefits. They state, "As the 3-month free trial period ends, if you want to join Amazon Prime, do nothing. At that point, we will enroll you in a 12-month membership and charge a $79 annual fee to the credit card...."

They further state that they make it easy to cancel before the trial ends and will even send you a reminder.

The facts, they charge you the $79 immediately. You only get a refund of the $79 during your Free 3-Month Trial if you have NOT USED the service during that three months. (These stipulations are listed on another page and not stated clearly.) Very deceptive.

Tricia
Massillon, Ohio
U.S.A.
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This report was posted on Ripoff Report on 01/12/2006 12:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/amazon/internet/amazon-prime-free-trial-offer-is-free-only-if-you-dont-order-anything-ripoff-internet-171493. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Amazon's correspondence conflicting

AUTHOR: Tricia - (U.S.A.)

Amazon sent me an email saying they had charged my credit card a $79 membership fee but because I had not used the service would credit my account in 2 to 3 business days.

After I complained about the deception, they wrote and said they had not charged my card.
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