Complaint Review: America Online - Internet Nationwide
- America Online Nationwide U.S.A. Nationwide U.S.A.
- Phone: 888-265-8008
- Web:
- Category: Internet Services
America Online ripoff false promises Internet Nationwide
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My name is Johnny Stephens. I got one of your Aol disk from a convience store in March of 2003and loaded it into my computer and was able to get online for a week and after that week was not able to connect to Aol for then next 2 weeks. So I called 800-265-1390 and 800-605-4297. spoke to Karla and explained my situiation to her,she said due to you not being able to connect to aol that she will give me 2 months free trail internet service.
I spoke with Karla on 4/3/2003.she then said she will have to talk to her manager she then called me back the same day and said it's ok she could give me 2 months free trail. The next month on 5/27/2003 my checking account was withdrawn $23.90 and a overdraft of $30.00 was deducted as well a total of $53.90.
On 6/10/2003. I spoke with several people from Aol Susan, Kevin, Joey, Roger, and Bob Shaw at 888-265-8008. Bob assured me that he would give me 2 months as of 6/10/2003 2 credits and that he would e-mail me the 2 credits also mail me a copy to my resident I have yet to receive them.
I did receive an email from Roger Wageck but it was not the 2 credits that I was told they would nore was I giving my money back..
Sincerely
Johnny
Charlotte, North Carolina
U.S.A.
This report was posted on Ripoff Report on 06/11/2003 05:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/america-online/nationwide/america-online-ripoff-false-promises-internet-nationwide-60323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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