• Report: #681787
Complaint Review:

American Advanced Academy

  • Submitted: Wed, January 12, 2011
  • Updated: Tue, May 17, 2011

  • Reported By: real consumer — redwood city California United States of America
American Advanced Academy
1661 Fashion Island Blvd san mateo, California United States of America

American Advanced Academy Eleanor Chan Misrepresentation, False advertisement, san mateo, California

*Author of original report: Lies After Lies After Lies After Lies

*REBUTTAL Individual responds: Researched Results - Don't Just Go By Word of Mouth

*Author of original report: BEWARE ! REAL RIPOFF CASE

*Consumer Comment: To the alleged owner RE: rebuttal -


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The parent of the child is a well establised professional in Real Estate field and not a recently divorced mother. She had all the receipts showing the 5k tuition that was paid to this company for the 6 months program. She was just asking for the refund of the tuition in Small Claims court. SinceEleanor, the ownerdecided to terminate her daughterafter being asked for the receipt of 5k and the 1098 formbefore end of the year.Her daughter have lots of friends in American Advanced Academy and not a violent personas mentioned on this rebuttal. Unfortunately, the parent of the child was unprepared with her documents and lost the case. Her daughter is never beena problematic child, she may not be a student with great grades. But she is now a full-time student in college with a part-time job, was hired on a 1st interview at this kind of economy by a well known company.

Eleanor Chan isthe greedy owner of this company hiring illegal alien employees to save on the payroll, scam artist proclaimingherself as a Harvard graduate and Hillsborough homeowner. She was an evictedtenantdue tonon payment of rent by her Hillsborough landlord as showed on San Mateo Court records.

She is so desperate to keep the hard earned money of this consumer lying on every detail of this case in court and on this website.

PLEASEDO NOT ENROLL YOUR KIDS WITHAMERICAN ADVANCED ACADEMY, it's not worth your money and your kid's time and effort.We may have lost this casein the legal system but weare posting this REAL ripoff report hoping to stop this company from ripping off other consumers like us.

This report was posted on Ripoff Report on 01/12/2011 02:47 PM and is a permanent record located here: http://www.ripoffreport.com/reports/american-advanced-academy/san-mateo-california-94401/american-advanced-academy-eleanor-chan-misrepresentation-false-advertisement-san-mateo-681787. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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2Author 1Consumer 2Employee/Owner
Updates & Rebuttals

#1 Author of original report

Lies After Lies After Lies After Lies

AUTHOR: real consumer - (United States of America)

Lies After Lies After Lies, are you that desperate ?  Zebra never changes it's stripes, once a cheater always a cheater. We asked you for a receipt and 1099 form several times and you have refused to issue it. Instead, you provoked and wrongfully accused a kid with drug possession to enforce your self serving "No Refund Policy" without any warning. Which is in really fine print of the enrollment form intentionally not to be seen. You have never mentioned about this infamous " No Refund Policy" and were rushing to get our check since it was end of the day. You have admitted our child without any assessment test- just $$$. 

Consumers are smarter than what you think, just save your corrupt mind and exaggerated advertisement somewhere else. We will stand by our word of mouth - it's the TRUTH that matters. 
We are the victims of a greedy business owner who provided misleading information in court.  The quality of the program is marginal and underdeliver from our expectation. Their devotion is  full $$$ potential, they do not care for the welfare of children. Please read all her unnecessary derogatory remarks towards our child. Would you trust this kind of person to train your child to be a better person? 

Our 19 year old is a responsible full time student working in a big chain HEALTH supplement store, not your McDonald's.  After all, she still lives with us-  rent free.  She have a lot of time in the world and doesn't need to pretend to be a Hillsborough homeowner or a world class educator.

It's hard to believe that this would be the place we could get rip off- a school. But unfortunately, it happened to us and we hope that this REAL RIPOFF CASE will be helpful to others.

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#2 REBUTTAL Individual responds

Researched Results - Don't Just Go By Word of Mouth

AUTHOR: Education Magazine - (United States of America)

First off, to those who are commenting without knowing the facts of this particular situation, please refrain from commenting. You are perpetuating salacious gossip and should do real research into these issues if you are in fact thinking of enrolling your children. 

The results of my investigation are as follows: 

1. The Child in question does NOT have a sterling record. In fact, she has quite a file according to the her counselors at her high school. She does indeed have a job, but a "well-known" company does not necessarily mean a prestigious one. Let's just say, McDonald's is a well-known company. 

2. The American Advanced Academy has a strict no-refund policy if students are found in violation of the Code of Conduct, which parents and students agree to when registration is completed. The child in question violated this code and was thus subject to expulsion from the program with no refund. 

3. The case was tried in small-claims court, but the prosecution (Ms. Michelle Artap) lost to the American Advanced Academy. 

4. There have been no other cases or complaints against the American Advanced Academy has had no other than this one incident. If anything, the Academy's record is only improving - they have just one the Best of San Mateo County Award for the fourth time in a row - one of the only organizations in the US to have achieved this honor. 

5. The owners of the American Advanced Academy has never stated, nor implied she is from Harvard. She is a graduate of Oxford University and Wharton Business School (UPENN) as clearly stated in all literature in which she is represented. She was indeed a Hillsborough homeowner as well, an the fact the she was the Entrepreneur of the Year in 1995 is substantiated by the Small Business Association. 

Conclusion: It is more than likely that one or both parties are acting out of anger in this case. However, the remarks by this particular poster are both unsubstantiated and somewhat malicious in intent. The American Advanced Academy has an otherwise sterling reputation and it is seems that this case is both isolated and uncommon, as were the conditions under which this child in question was accepted in the program. Academy officials have affirmed that their admissions standards have become more strict. 

On a side note, it should be noted that the Academy's faculty include some of the worlds leading professors from institutions such as Stanford, Cornell, Princeton, UC Berkeley, UCLA, UPENN, and George Mason. Chances are, the faculty's decision to expel this student are correct in this case. 
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#3 Author of original report


AUTHOR: real consumer - (United States of America)

Thank God, it's no longer an isolated case that you could manipulate and bully people around again. You have a nerve to discredit this consumer after you stole her hard earned money with your checkered history. This consumer is not "perfect"  but definitely not a "failure". She's living your dream as a successful entrepreneur owning a home in an affluent neighborhood with her family and not an evicted tenant and classless business owner ! This consumer is just being "REAL", crook like you do not deserve sympathy or respect. Be afraid of Karma, remember you're feeding your body with the money that's not yours, even if you're not watching your diet (obviously). It could be toxic you know, we will pray for you.

Don't you have any other better things to do if you claim you are what you are...  ?  We are speaking from our heart, let's use our best judgement.  Would you really trust this desperate person with  low morale who found some ways to get FREE rent, FREE 5K and now taking advantage of the FREE Advertisement to train your child to be a better person ? When it's too good to be true, it's best to just stay away !

DO NOT ENROLL YOUR KIDS HERE, IT'S NOT WORTH YOUR TIME, MONEY AND EFFORT ! There's a lot of nationally recognized schools with proven techniques, caring professionals with verified teaching credentials and background check by highly regulated organization. Most of all, consumers can easily hold the key personnels accountable if an integrated  Corporate standard policies and procedures are not followed.  We hope this real ripoff case will bring awareness to our community in making the right choice to support other well deserving teachers with genuine intentions and discourage this company from ripping off other consumers.
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#4 Consumer Comment

To the alleged owner RE: rebuttal -

AUTHOR: BrianAPaone - (United States of America)

No offense, but your rebuttal isn't exactly endearing from a consumer standpoint. Why would a person want to enroll their kid in a school run by someone that's going to do their best to sound as childish as possible when replying to a customer with a problem - even one with the apparent checkered history that you two seem to share?

If you can prove 'em wrong, do it. If not, don't reply like THIS. I want my kids to be on the playground, not the adults charged with watching and protecting 'em.

Good luck between the two of you sorting this out, but please don't be upset if I don't hold my breath waiting.

Brian P (The last name's at the top as my username; just redacted it for the benefit of comment moderators)

Knoxville, TN
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#5 REBUTTAL Owner of company


AUTHOR: anonymous - (United States of America)

Thank God -- This is an isolated incident. Alas, any business with Michelle Artap is unfortunate.   Michelle Artap is a vindictive person acting maliciously. In her desperation, she has made up false accusations and lies. There is no truth in her statements. They are unsubstantiated and frivolous. She is a bully and has made numerous threats, hitting below the belt. This is her character & her MO. She is jealous of any success due to her own failure as a realtor, wife, mother & person. BEWARE OF GOODNESS DESTRYERS!
Despite the scorns & personal vendetta of one single parent who cannot let go since 2006, all families will carry on to benefit & have the commitment of the American Advanced Academy Leadership Team to continue to put our students first and to uphold our philosophy of achieving top academic success as well as building strength of character and true self esteem for all children that are enrolled in our programs. Furthermore, we will be expanding our brain training programs to better motivate today's youth and preparing them for the superior colleges, universities and other higher institute of learning.
Our Mission
The American Advanced Academy’s foremost mission is to educate today, the leaders of tomorrow. We believe in providing quality programs to better educate today’s youth and prepare them for the top rate colleges, universities and other higher institutes of learning. We are also dedicated to help all students to achieve their highest potential so that they may live enriched and full lives. In turn they can offer valuable and effective services to their community and the world that we all live in, serving as a life testimony and role-model to all around.
Giving Back to the Community
We serve the communities we work and live in. We work with local kids, from Kindergarten to 12 Grades, to keep kids focused them on positive achievements that benefit themselves as well as the world around them. To help all our children to develop social consciousness, be responsible and accountable at all times, to become first-rate citizens and fair leaders.
Best of the West Award  - 3 Time-Winner
The American Advanced Academy is the 3 time 1st place winner of the Best of the West Private & Parochial School in the area – 2008, 2009 & 2010. Nationwide, only 1 in 120 (less than 1%) 2010 Award recipients qualified as three-time Award Winners.
We have been providing the same Award-Winning “Excellence In Education” programs along with superior enrichment & extra curriculum activities for training the mind and body, on which we have built our reputation in the industry. The support of a strong Parent Board, extraordinary Faculty, remarkable Leadership Team & a highly motivated Student Body, have enable us to continue to make a difference in lives of those we are fortunate enough to share our knowledge with all our hearts, minds & souls.
I hope you will join the American Advanced Academy to make a Difference in Education and promote positivity in everyone's lives! May God Bless you all!  Thank you.
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