American Banker's Incurance Company of Florida Assurant Solutions Ripoff, Theft, Burglary, Claim, Insurance, Fraud, Misleading, Stolen, Rent, Renting, Renter's Miami, Florida

I decided to rent a house with 3 other roommates and so we decided to get Renter's Insurance.  Smart move, right?  We were recently burglarized (2 days before my wedding!) and had been paying Renter's Insurance steadily and on time for 4 years.  When we started the policy, we asked the agent if it covered everyone living in the house and he said, "Yes", neglecting the fact that it would cover everyone *only* if we all put all of our names on the policy.  We asked specifically if we should do such a thing (even after it was left out by him when selling the policy) and he said that it would not be a problem. 

Well, when we went to file the claim, we were informed that it wouldn't go through because we weren't all on the policy.  We then asked to speak to the agent's supervisor, and were then met by the supervisor's line that basically told us that the law was on their side and there was nothing we could do about it.  Even though everyone is on the lease, there is an official police report, and we'd been customers in good standing for 4 years.  There was no diplomatic action taken, they told us to file a report.  Yeah.. I do not recommend using this company.