• Report: #1149006
Complaint Review:

American Credit Shield

  • Submitted: Thu, May 22, 2014
  • Updated: Thu, May 22, 2014

  • Reported By: Fatimah Quyyum — Raleigh North Carolina
American Credit Shield
Fort Lauderdale, Florida USA

American Credit Shield Super Duper Rude!! Fort Lauderdale Florida

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To whom it may concern. I recently googled a couple of debt consolidate companies to fix my credit. I came across american credit and thought it would be applicable to check them out. I spoke with a very knowledgeable representative and signed up for it with my first payment being in approximately two weeks of ( 200.00) a month. After a week of employment I lost my position and I immediately called ACS to inform them that I need to cancel the program. The account rep ( Reggie Ellison) was very understanding and told me it would not be a problem, but ofcourse like any commissioned rep, he tried to keep me on , but understood and passed my info to another rep to confirm cancellation, this is where it gets HEATED. At approximately 6:45 , I receive a call from a gentlemen indicating that he was representative to get my feedback on the company and what he can do to fix the situation that I am in. I explained everything to him ,and he STILL tried to get me to stay and even bullied me to think that even if I do come back, its going to be worst for me and the creditors wil lbe hounding me to a point where , i will have no way out. Im sorry but the creditors have stop trying a long time ago and frankly , that is not my major concern. NEVER EVER go with ACS , they are super rude, and will literally threaten you to stay with them and bully you to stay with them. This guy went above and beyond his call of duty and he talked so much, I dont even know if he even took a breathe it was this bad!!!! I could not even talk, that I ended up hanging up on him. NEVER AGAIN , i will just call my creditors directly and deal with making a payment arrangement then dealing with these guys. They say they will help you but they really dont. Just a bunch of scammers.

This report was posted on Ripoff Report on 05/22/2014 05:44 PM and is a permanent record located here: http://www.ripoffreport.com/reports/american-credit-shield/fort-lauderdale-florida/american-credit-shield-super-duper-rude-fort-lauderdale-florida-1149006. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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