Complaint Review: American Eagle Van Lines, AmeriVanLines, Simincha Buch - Pembroke Park Florida
- American Eagle Van Lines, AmeriVanLines, Simincha Buch 3969 Pembroke Road Pembroke Park, Florida U.S.A.
- Phone: 800-9839
- Web:
- Category: Moving Companies
American Eagle Van Lines, AmeriVanLines, Simincha Buch fraudulent ripoff business ripped off and scammed Pembroke Park Florida *EDitor's Comment
*UPDATE Employee: Rebuttle To Complaint
*UPDATE Employee: American Eagle also ripped off by AmeriVan Lines
*0: EDitor's Comments to the Above Rebuttal:
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My husband and I moved from Redlands, CA to Durham, NC so he could finish his medical residency at Duke Univ. Got a great low quote off of AAAmovers.com for AmeriVAnLines.
We found out too late why "Jose" was hiding behind boxes and hiding his face behind his hands whenever the camera came out.
AmeriVanLine "subcontracted" out to American Eagle VAnLines. Had us sign blank documents for $935, our original quote. They loaded our items then came back with the signed quotes all filled in totaling almost $3,000! They purposefully give you a low estimate on your cubic footage they think you'll use and then if you go over, they charge you double. (This was verified by the second mover who was quitting American Eagle VanLines because of the scamming).
When we tried to call the company to ask how they derived this figure, the driver became irate and started screaming and threatening. He also locked up the truck so that we could not remove our items ourselves. Then while we were on the phone with his company, he drove off the premises with our items. We called the police who stated they were able to do this since they possessed the signed "quote" documents.
That night there happened to be a broadcast on Dateline about the rampant victimization of moving companies. We contacted the show and immediately were put in touch with an FBI agent in Florida who was investigating American Eagle Van Lines. My experience was not unlike all of their company's other "customers". I was dumbfounded by the "common knowledge" and notorious familiarity the media had with this scamming company already.
Upon delivery, the moving company showed with a rented Penske truck instead of their moving company's. My items were scattered across the floor of the truck and I was unable to see how much cubic footage my items really took up. The significance of this was that we were promised by their president Sam Buch to receive a lower price and be satisified by their packing job.
With the Penske truck, there were no dileanated lines in the vehicle to demarcate how much cubic footage was actually used. When I told the driver that my items were supposed to be neatly packed, he threatened to charge me his labor to do so.
In the end, by the urging of the Better Business Bureau in FLA, American Eagle Van Lines only removed $300 off their price which was supposedly because we lived in an upstairs apartment. They weren't supposed to charge us for this anyway. When they try to rebut this, they will try to factor in weight and poundage issues which were never once brought up in the original agreement. It was all supposed to be cubic footage. In fact, we never received copies of weight tags or any such information.
Ameri Van Lines and American Eagle Van Lines are in cahoots with one another. They are scammers and simply pass the buck back and forth. There is a lack of funding in the government to go after these moving company scams though they are aware they are going on. Somehow, though, American Eagle Van LInes has gained enough notoriety that it has attracted the Federal Bureau of Investigations, and I in a heartbeat would back up any claims and additional information that I have put forth here.
Brandy
Durham, North Carolina
This report was posted on Ripoff Report on 08/27/2002 09:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/american-eagle-van-lines-amerivanlines-simincha-buch/pembroke-park-florida-33021/american-eagle-van-lines-amerivanlines-simincha-buch-fraudulent-ripoff-business-ripped-o-28137. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
Rebuttle To Complaint
AUTHOR: Thomas Gibson - (United States of America)
SUBMITTED: Tuesday, November 08, 2011
We deeply regret any difficulties that this customer has experienced with our company, but unfortunately, we are not able to locate this customer solely by the first name. We request to please provide us with a last name or the job number so we can look into this case and determine if a refund is due. You can either contact us to provide the information or you can post the information on this site and we will address it.
#2 0
EDitor's Comments to the Above Rebuttal:
AUTHOR: - ()
SUBMITTED: Thursday, October 31, 2002
Thank you for the above rebuttal. It was very informative. For the benefit of the reader's, so that there is no misunderstanding. There is a little bit of misdirection and we would like to give this individual the opportunity to clarify.
Quite often a bid will be made and a weight given. It looks like the finish weight was nearly twice the bid, but there is some information that is missing. Standardly, when a finish weight is given it is a gross weight, which includes the boxes and packing material. Depending on the contract, that is billed separately and weighed separately. This information was not given.
Before indemnifying American Eagle we should have this information. At any rate, the customer is definitely the victim and should not be put in the middle. Take your fight to where it properly lies. Just because you can't find someone is no excuse.
ED Magedson
EDitor@ripoffreport.com
#1 UPDATE Employee
American Eagle also ripped off by AmeriVan Lines
AUTHOR: Mathew - ()
SUBMITTED: Wednesday, October 30, 2002
Mrs. Oetman was ripped off, as was American Eagle Van Lines, Inc. This Lorain and the Company she worked for and her sales manager all should have been fired on the spot. AmeriVan Lines Booked the Oetman's move and was not able to perfom the move apperently they called many other moving company's to perform the move and there were no taker due to who sold the job.
At the time we were not aware of her lies and deception practices. The paper work that we had gotten from Ameri Van Lines had the address with weight and price the weight they started with was 1680 lbs. The Otemans job finished at 3520lbs. I have the cat scale tickets. The sales person should have gotten a written inventory for this move and sent it to American Eagle Van Line, Inc. so there would have been no question that the weight was over.
American Eagle Van Lines, Inc. was not and at no time employed by Ameri Van Lines, they had a job that they could not perform, and we were able to do it. This job was wrong from the start if we new then what we know now we would have passed on it also. We have had inquires from every agency about this job and let me tell you it's just not worth it. Since then AmeriVan lines, had gone out of buisness. As for Lorain who konws we have not heard from her since.
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