Complaint Review: American Express Serve Card - Salt Lake City Utah
- American Express Serve Card 4315 South 2700 West Salt Lake City, Utah United States
- Phone: company refuses to provid
- Web: serve.com
- Category: theft, theft by embezzelment
American Express Serve Card depleted $180 from my account which I had deposited the night before. The next morning it was gone. Amex said that their web site was hacked, that the money was transferred to some unknown third party and Amex blames me for a "terms of service violation. Amex terminated my account and they refuse to refund my money depoited on their bank. Salt Lake City Utah
Amex is hiding behind a cleverly crafted "Terms of Service Agreement" that can barely be interpreted by expert attorneys. When funds are depleted froma victim's account, Amex shuts down the account making it impossible for the victim to analyze what happened to his or her account and impossible to analyze the "Terms of Service" since this text lies buried deep in the bowels of the web site which the victim is locked out of one th a account is hacked. Amex has a fiduciary responsibility to protect its customers and to make whole any customer who has been defrauded by a hack or any other means.
Wayne Reses
This report was posted on Ripoff Report on 12/08/2017 07:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/american-express-serve-card/salt-lake-city-utah-84184/american-express-serve-card-depleted-180-from-my-account-which-i-had-deposited-the-night-1415747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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