Complaint Review: American Furniture- Dallas - Internet
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- Author Not Confirmed
- American Furniture- Dallas 11411 E. Northwest Highway - Dallas, TX Internet United States of America
- Phone: 214-341-4579
- Web: http://americanfurnituredallas.com/
- Category: Credit & Debt Services
American Furniture- Dallas Charged my credit card two $198.00 charges without authorization and refused to take back merchandise after I disputed it Internet
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I purchased a Mattress and Boxsprings from American Furniture - Dallas.
The purchase was $480.00- which was charged to my credit card.
The next day I had two additional pending charges of $198
I spoke to the owner and conferenced in the bank- the owner said its the banks issue. I explained at this point I am returning the merchandise because I am not comfortable with my card being charged without my permission.
He said it was not his business that charged it, then changed his story that he refunded $80, then changed his story to it must have run through twice, then changed his story to the person who ran it made a mistake and charged the $198 twice, then changed his story to they are only "pending" charges and have not been paid out yet. Then blamed the bank.
I had a mover return the mattress, the owner "Mike" would not take it - and locked the doors and left.
Do NOT use this company. I have filed a claim with my bank, I am reporting them to the BBB and anyone else I can.
This report was posted on Ripoff Report on 01/04/2012 11:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/american-furniture-dallas/internet/american-furniture-dallas-charged-my-credit-card-two-19800-charges-without-authorizati-817827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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