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Report: #3732

Complaint Review: American Heritage Homes - Kissimmee Florida

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  • American Heritage Homes 108 Park Place Blvd. Kissimmee, Florida U.S.A.

American Heritage Homes .. Defective Homes NO CUSTOMER SERVICE

*0: Customer NO-SERVICE

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The story starts with my fianc and I signing a contract on Feb. 14th, 2000, it is now Nov 1st 2000 and we are still waiting. We have had numerous problems with American Heritage Homes, here are just a few:

Problem: Truss Lines are already showing with massive sag between each truss. Along the same area as the roof leaked about two months ago.
Superintends Response (Roger Tate & Randall Wheeler): That is common with most new homes today, every home in this area has truss lines showing

Problem: Light fixture has been installed in walkway. So as you enter the house you hit your head on the light.
Superintends Response (Roger Tate): Yeah, (laughing), I know I hit my own head on the light myself, but even though it's properly placed in the model, we are not going to fix it

Problem: Superintends refuse to meet with us to discuss our concerns about the construction problems.
Superintends Response (Randall Wheeler): Roger does not have to meet with you, he does not have time to meet with homeowners to discuss every little problem

These are just a couple of our problems, so please do your homework before purchasing a house from this company.

Thanks,
Scott McDowell

This report was posted on Ripoff Report on 11/01/2000 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/american-heritage-homes/kissimmee-florida-34741/american-heritage-homes-defective-homes-no-customer-service-3732. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Customer NO-SERVICE

AUTHOR: - ()

POSTED: Wednesday, November 01, 2000

The story starts with my fianc and I signing a contract on Feb. 14th, 2000, it is now Nov 1st 2000 and we are still waiting. We have had numerous problems with American Heritage Homes, here are just a few:



Problem: Truss Lines are already showing with massive sag between each truss. Along the same area as the roof leaked about two months ago.



Superintendents Response (Roger Tate & Randall Wheeler): That is common with most new homes today, every home in this area has truss lines showing



Problem: Light fixture has been installed in walkway. So as you enter the house you hit your head on the light.



Superintendents Response (Roger Tate): Yeah, (laughing), I know I hit my own head on the light myself, but even though it''s properly placed in the model, we are not going to fix it



Problem: Superintends refuse to meet with us to discuss our concerns about the construction problems.



Superintendents Response (Randall Wheeler): Roger does not have to meet with you, he does not have time to meet with homeowners to discuss every little problem

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