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Ripoff Report | American Legend Rider Review - Unknown, unknown
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Report: #1451718

Complaint Review: American Legend Rider - unknown unknown

  • Submitted:
  • Updated:
  • Reported By: Ken — San Francisco CA United States
  • Author Confirmed What's this?
  • Why?
  • American Legend Rider unknown, unknown United States

American Legend Rider AmericanLegendRider.com They misrepresent everything (who they are and where they are, + product info.). And they will sell your information, including credit card info. Internet

*UPDATE Employee: Response

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Never recieved any shipping information or the actual product that was ordered. Plus my credit card information was being used everywhere within a few days (I just happened to use a card that very rarely gets used). I was lucky that my bank caught these transactions for hundrads of dollars. These people likely belong in JAIL.

This report was posted on Ripoff Report on 07/14/2018 08:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/american-legend-rider/unknown-unknown/american-legend-rider-americanlegendridercom-they-misrepresent-everything-who-they-are-a-1451718. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Response

AUTHOR: American Legend Rider - (United States)

POSTED: Friday, September 07, 2018

Hi, 

We apologize about the inconvenience caused regarding your Shopping experience. I would like to let you know that we are open to resolving your case. I wouldn't be able to identify your information on this platform. You may screenshot your Ripoff review, send us an email to support@americanlegendrider.com, attention to Krisilda and we will settle your concerns with us.

We want you to have a better shopping experience. Our system is fully safe, we have SSL code on our website for secure payment. With regards to our product, 70% are shipped from the US and 30% are shipped from our warehouse overseas. 

Any delays in the shipment could have been caused the following reason, the issue with order fulfillment, late ship out, logistics problem, etc. The latter is beyond our scope but we will always try our best to give you an updated tracking status/ information after shipping your order. 

We apologize for the trouble and I hope you can reach us back in our email support platform. 

Best Regards, 

Krisilda | Manager 

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