• Report: #1005942
Complaint Review:

American Mint

  • Submitted: Wed, January 30, 2013
  • Updated: Wed, January 30, 2013

  • Reported By: Von — Albuquerque New Mexico United States of America
American Mint
5061 Louise Drive Mechanicsburg, Pennsylvania United States of America

American Mint Danbury Mint American Mint is sending me items I did not order; the company is automatically charging my credit card; rude customer service Mechanicsburg, Pennsylvania

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I've recently received bills for coins I never ordered.  I went through all the coins I received from American Mint and found at least four discrepancies between billings and my orders.  I paid the dubious bills because I feared the company would report my account to a collection agency as delinquent.  When I called to complain, the customer service representatives are rude and refused to let me speak with a supervisor.  Additionally, I am not sure if the items (mostly coins) are genuine silver or gold encased.  The company is currently billing my card for $28 a month, for coins I did not order and coins that never arrive.  I think this company is a big rip-off and I want to stop doing business with them as soon as possible.

This report was posted on Ripoff Report on 01/30/2013 06:27 AM and is a permanent record located here: http://www.ripoffreport.com/reports/american-mint/mechanicsburg-pennsylvania-17065/american-mint-danbury-mint-american-mint-is-sending-me-items-i-did-not-order-the-company-1005942. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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