• Report: #1101492
Complaint Review:

American Monument Company

  • Submitted: Fri, November 22, 2013
  • Updated: Fri, November 22, 2013

  • Reported By: Wel Hill — San Diego California
American Monument Company
623 First Street, Idaho Falls, ID 83401 Ogden, Utah USA

American Monument Company Owner died and business closed and loss $6395 deposit. File chargeback now. Idaho Falls Idaho

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I ordered a monument for my mother's grave and paid $6395 or 75% deposit. It is a large monument. Their price is good as it would be double at local funeral homes.  I worked with Joanne Brooks for the design for several months. She told me they need to order the stone from China and it will take 4 months. 4 months had passed, I tried to contact them but no reply. I then check their website and Google and found out their owner had died. IRS had sieged alll their monuments. What a mess? The owner die and they have to close their business right away. What a poor estate planning. Anyway, if you paid by credit card andwithin 180 days, file a chargeback now and hope your credit card can give you the money back. I hope my credit card can refund me the money even after 4 months.

This report was posted on Ripoff Report on 11/22/2013 12:19 PM and is a permanent record located here: http://www.ripoffreport.com/reports/american-monument-company/ogden-utah-84401/american-monument-company-owner-died-and-business-closed-and-loss-6395-deposit-file-cha-1101492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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