• Report: #747960
Complaint Review:

American of Marquette

  • Submitted: Fri, July 01, 2011
  • Updated: Fri, July 01, 2011

  • Reported By: steveo — Placerville California Virgin Islands (US)
American of Marquette
HWY 41 , Marquette, MI 49855 Marquette, Michigan United States of America

American of Marquette American TV & Appliance of Madison , Inc. They failed to verbally disclose the actual return policy. They verbally assured me that the $7000.00 temper pedic bed i was buying was refundable within 90 days. They failed to verbally disclose t Marquette, Michigan

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These people once again failed to verbally tell the whole truth.  I purchased a $7,300.00 USD Temper Pedic Bed.  I was told, as was my wife that we absolutely could return the bed for a full refund within 90 days of purchase.  On roughly day 35, I decided the bed was not substantially better than the $4000.00 bed i purchased from them earlier , the prior year.   

So upon calling to ask to return the bed.  They said sir see the fine print.  We only take back half the bed, the top half, the the bottom pieces (box spring, and adjustable box springs).  WOW is all i can say.  The box springs in this case represent roughly $3000.00 dollars of the $7000.00 dollar purchase.  

Frankly - no consumer is going to read the fine print of the reciept they are given - after making the purchase.  In fact, it simply defies all logic.  Buying the bed they tell you it is returnable.  They hand you a reciept.  You have no reason to check the receipt unless you decide to return it.  then you find out you have been verbally misled, but they covered there butt with the fine print on the reciept you were not given until after you bought the bed.

Dont do the same sucker deal.

Never will i shop there again. 

This report was posted on Ripoff Report on 07/01/2011 08:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/american-of-marquette/marquette-michigan-49855/american-of-marquette-american-tv-appliance-of-madison-inc-they-failed-to-verbally-di-747960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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