Complaint Review: American Standard - Tyler Texas
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- American Standard 6200 Troup Highway Tyler, Texas United States of America
- Phone:
- Web: trane.com
- Category: Heating, Cooling & Ventilation
American Standard Trane design failure Tyler, Texas
*Consumer Suggestion: T. Mechanical Engineer
Show customers why they should trust your business over your competitors...
I purchased a Trane Air conditioning unit from "Millian-aire Airconditioning" in Spring Hill, Florida. The unit has a design failure, when the outside air gets too hot the door to the unit expands and trips 2 switches that turn the unit off. The unit was about 6 months old and it failed on a sunday so the dealer charged me $75 to rewire around the switches. So I get to pay to fix their manufacturing problem because the unit failed on a sunday. I could understand if it was a normal service call but Trane engineers failed so why do I have to pay to fix it.
This report was posted on Ripoff Report on 08/20/2011 08:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-standard/tyler-texas-/american-standard-trane-design-failure-tyler-texas-767697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Suggestion
T. Mechanical Engineer
AUTHOR: T-Bone... Mechanical Technician - (United States of America)
SUBMITTED: Saturday, August 11, 2012
The problem may have actually been caused from a faulty installation. The service charge was most likely because it was an "After Hours Call". Typically manufacturers will refund a service call labor back to the installing contractors at a predetermined Labor Rate. Most installing contractors will absorb the difference between Overtime Labor Rate and Regular Labor Rate, just as a good business practice for customers.
Related Reports
08:44 AM
06:53 PM
07:14 PM
08:23 AM
08:49 AM
11:54 AM
07:26 PM
02:59 PM
02:58 PM
04:22 PM
08:56 PM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
