American Strategic Insurance-ASI I paid the premium on my homeowners insurance and expected ASI to pay for any claims I might have to file against my policy. I had two sewer drain back ups in my basement in January and August of this year. The January claim was paid. Now ASI is saying that they paid the first claim by mistake and they won’t pay the current claim. I have $10,000 coverage for this type of damage and now ASI says I don’t. How many insurance companies do you know of that just pay out claims without first checking to see if the customer is covered? I don’t know any. I also have more water in my basement as of today, 9.2.20. Now my contractor won’t return my calls. ASI has probably threatened him again to not help me anymore. I can’t afford to pay $20,000-30,000 out of pocket for repairs and am afraid I could lose my home because of damages. I don’t think another insurance company will want to insure me either. I also didn’t choose to be insured by ASI. My account was sold to them by Progressive. St.Petersburg FL

American Strategic Insurance-ASI. I paid the premium on my homeowners insurance and expected ASI to pay for any claims I might have to file against the policy. I had two sewer drain back ups in my basement in January and August of this year. The January claim was paid. Now ASI is saying that the January claim was paid by mistake and they won’t pay the current claim. I have $10,000 coverage for this type of damage and now ASI says that I don’t. How many insurance companies do you know of that just pay out claims without first checking to make sure the customer is covered? I don’t know any.

I also have more water in my basement, as of today, 9.2.20. Now my contractor won’t return my calls. ASI has probably threatened him again not to help me anymore. I can’t afford to pay $20,000-30,000 out of pocket to cover the repairs and am afraid I will lose my home because of the damages. I don’t think another insurance company will want to insure me either. I also didn’t choose to be insured by ASI. My account was sold to them by Progressive and the premium automatically went up by $200 without me ever filing a claim.