Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #873945

Complaint Review: American Van Lines movers - Pompano Florida

  • Submitted:
  • Updated:
  • Reported By: Sue — Los Angeles California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • American Van Lines movers 1351 nw 22nd st Pompano, Florida United States of America

American Van Lines movers Rip off scam grand theft Pompano, Florida

*Consumer Comment: lol

*REBUTTAL Owner of company: COMPANY RESPONSE

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I believe this company has committed grand theft! I moved from GA to CA they picked my stuff up March 27. I still don't have it. Then they told me i would receive my things towards the end of my window which was the 13 of April. So the 13th comes and they say it will be the end of the following week. I say i have to go out of town the end of the following week so they so they say we will have to deliver once you return to avoid u having to pay the storage fee. So April 17 Julian (a supervisor) calls and tells me im confirmed for April 25th. After finally giving me a confirmed date of April 25, they  say oh no the driver will be in CA on the 25th u should have ur things by Fri or Sat. What are you serious. I've been on the floor since march 28. No tv, no cookware, they hv the majority of my clothes and shoes and every time I call I get told more lies. If the driver is in CA why can't u confirm delivery? I don't know what's going on with these people but I just want my things. And fri or sat is not confirmed so at this point I don't know where my things are or if I'm ever going to get them.

I don't know what to do they won't tell me where my things are or if they even have it.

STAY AWAY Please don't do this to yourself. I should have ollowed my right mind and moved myself!

This report was posted on Ripoff Report on 04/25/2012 07:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/american-van-lines-movers/pompano-florida-33069/american-van-lines-movers-rip-off-scam-grand-theft-pompano-florida-873945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 Consumer Comment

lol

AUTHOR: johndoe - (USA)

POSTED: Thursday, May 31, 2012

They are appologizing for being a sh*ty company. you cant blame them, they are not very intelligent. its the blind leading the blame. Bunch of losers.

Respond to this report!
What's this?

#1 REBUTTAL Owner of company

COMPANY RESPONSE

AUTHOR: Customer Relationship Manager - (United States of America)

POSTED: Tuesday, May 01, 2012

American Van Lines apologies for the delays experienced with delivery of your household goods and regrets any inconveniences this may have caused. Unfortunately, due to unforeseen circumstances we were unable to perform as anticipated. Once the information in reference to your delivery becomes available, you will be contacted in advisement.

Our customers are encouraged to file a claim upon completion of their move in the event of any arising issues occurring during their relocation process. A claims form will be forwarded for you to be completed and returned to our office for processing in order to address your issues accordingly. We appreciate your business and we look forward to assisting you.


Thank you.

Sincerely,

American Van Lines

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now