America's Tax Office "americastaxoffice" "national tax office" "family 1st tax office" Out of business. Shut down by the IRS. owes thousand atlanta Nationwide

I will address each complaint singularly.  “They charged me $1899.00”  NOT TRUE.  We did not “charge” him any amount of money.  The affiliate has a choice of several price packages, at varying costs.  This affiliate would have willfully chosen a package.  We do not have a package @ $1899.00.  The sign on fee for an affiliate is a one time fee.  In fact, it is good for life.  We do not have an annual fee.

“…and then the tool out $200.00 of every return I do”.  UNTRUE.  If an affiliate is doing a simple e-file, where a client is paying out of pocket.  However if the client is using a bank product and does not have money to pay, the fees come out of the clients refund.  So the
$200.00 fee would not be paid by the affiliate.  This affiliate made it sound as if he had the pay the $200.00.  All fess are in the contract.  Nothing is hidden, they are in Section IV of the contract.   All contracts are signed by the affiliate, so it assumed it is read and understood.

“They were doing something illegal, because the IRS shut them down”.  UNTRUE.  To say that we are doing something “illegal” is libelous and slanderous.  Legal action can be taken for those accusations.  

"They will not answer the phone” UNTRUE.  How can we possibly run a business and answer the phone.  WE have a live person answering during normal business hours and after hours, messages can be left.

“I cannot do return and send them to IRS”  TRUE.  No one who does not have a EFIN can file returns with the IRS.  This client does not have that number.

“They take off my company number and put their name on the return.  NOT TRUE.   All returns must be viewed by our compliance team before submission to the IRS.

“I cannot help my clients because I am not the preparer of record”  NOT TRUE.  The affiliate is still the preparer of record.  They have their files and all the client information.

“The owner call me and said he had way to do taxes by putting on someone elses EFIN.  They would do this for another $75.00 each.”  NOT TRUE.  I do not know what this affiliate is referring to.  There is one fee to sign on with this company.  There are no mare fees, there is not an additional $75.00 in fees.

“The company is a rip off.  I am owed $3500.00 in fees that I will never see”.  NOT TRUE

I take exception to this this company being a rip off.  We are honest, God-fearing, hard working people.  We have integrity and our testimonial section on our website has satisfied affiliates and how we have treated them.

If this affiliate is owed any monies by our company, I would like to speak with him.  I would be happy to help this affiliate have a successful tax business and would appreciate the opportunity to speak with him.

Any misunderstanding could have been taken care of with a simple phone call to the corporate office.

We truly value our affiliates and make every effort to assist them in being successful.  Simply put, if they do not make money, then we do not as well.