• Report: #145398
Complaint Review:

Anderson, Crenshaw, & Associates

  • Submitted: Tue, June 07, 2005
  • Updated: Thu, July 02, 2009

  • Reported By:collin South Carolina
Anderson, Crenshaw, & Associates
6116 N. Central EXPY Suite 1090 Dallas, Texas Andorra

Anderson, Crenshaw, & Associates bad company Ripoff Dallas Texas

*Consumer Comment: How to contact Anderson Crenshaw's lawyer

*Consumer Comment: GO HERE ASAP

*Consumer Comment: I agree that they are shady

*UPDATE Employee: Response from Anderson Crenshaw & Assoc.

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Anderson, Crenshaw, & Associates contacted us about a security system that we had with Protect America. We canceled it several months prior to their contact. They acted like they were lawyers and demanded we pay $1400 by 5:00 the next day. Like the average family, that is impossible! We set up a payment method. They told us the only way we could pay would be for them to debit our account twice a month for 3 months. The amount would be $240.50 twice a month. We made a couple of payments, then finally sent in a payoff check. We notified them of our intentions and told them to stop debiting out of our account. A month later, they debited $240.50. We called them and made them aware of the situation. They wanted us to send them a copy of the check that they took out of our account. We did as they asked, despite the fact they were extremely rude and made it quite obvious that they didn't care one way or the other.

After we fought with them on the phone numerous times, they told us they would have a check in the mail and to expect it within 1 - 2 weeks. 2 weeks came by, and nothing in the mail. We contacted them once again. I had left a message on a website about how bad this company was, and apparently a company found it. This company was interested in signing up with them until they read what I had said. They were mad so they said we had to send a copy of the payoff check. We did as they asked. We called them a couple of days later, and they said a check was in the mail. We waited 2 weeks, and still nothing in the mail. We called them a little over a week ago, and they said they did mail the check. They said they were going to stop payment on the check and mail us another one. Well after 3 months of fighting with this extremely rude company, I received a check in the mail today. I will never do business with anyone that is associated with Anderson, Crenshaw, & Associates.

I notified the attorney general of their actions. I also had my lawyer getting ready to check into it. And of course, I turned them into the Better Business Bureau. Take this as advice...before you sign a contract, find out who a company is associated with. If they're associated with Anderson, Crenshaw, & Associates, I would think twice before signing a contract. There are many other companies that are much better to deal with. I don't want anyone to go through the hassle and harrassment that I went through. They better be glad I received a check. I know my legal rights, and I was about to put them into action!!

collin, South Carolina

This report was posted on Ripoff Report on 06/07/2005 05:28 PM and is a permanent record located here: http://www.ripoffreport.com/reports/anderson-crenshaw-associates/dallas-texas/anderson-crenshaw-associates-bad-company-ripoff-dallas-texas-145398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

How to contact Anderson Crenshaw's lawyer

AUTHOR: Max - (U.S.A.)

Don't waste your time with Jared or anyone else. Anderson Crenshaw has a lawyer named Steven Dunn. He maintains the thinly-veiled fiction that he has an independent law practice, but in fact his office address is identical to Anderson Crenshaw's (12801 N. Central Expressway, Dallas, TX 75243) and I would be very surprised if he had any clients besides Anderson Crenshaw, who have multiple parties suing them. No one at the incredibly secretive Anderson Crenshaw will give you his contact information or even tell you who he is, but I will. I obtained it from the many, many lawsuits filed against Anderson Crenshaw. (See, they can't pull this nonsense with the courts.)

Steven Dunn
(214) 692-5533

By the way, when sued, Mr. Dunn settles. They don't refuse to deal in court the way they do on the phone. They don't use profanity or threats to judges and courts. That's just for the powerless and the weak.

By the way, despite whatever they tell you, Anderson Crenshaw is not located in a federal building (type the address into Google Maps and you'll see it has many commercial clients but no federal agencies), as I was told -- they claim this is why they don't accept payment by mail. It's a lie. Another is that they don't actually keep the payments and are on "flat retainers" with clients for whom they collect; this is to convince you that they are just "doing their job" and don't care whether the debt is collected. In fact, in a New Mexico class action suit, the CEO of Anderson Crenshaw (big surprise -- his name isn't Anderson or Crenshaw) claimed that they had obtained an assignment of the underlying debt.
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#2 Consumer Comment


AUTHOR: Laurie - (U.S.A.)


Read about how they scam people -
(August 21, 2008) THIS COMPANY IS A SCAM!

This is a comsumer advocate website that deals with debt collections and these slimebags are on the list of companies to avoid. The TX AG has gone after them for the illegal tactics they use.

NOTE COLLECTION AGENCIES DO NOT WANT YOU TO KNOW ABOUT THIS WEBSITE! They expose all nasty illegal tricks these bottomfeeders use to steal your money!
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#3 Consumer Comment

I agree that they are shady

AUTHOR: Wood St - (U.S.A.)

They just called me about my Protect America account that PA canceled on me and would not reinstate, years ago. The "woman" on the phone made it seem as if Anderson Crenshaw was a law office. I had to ask her 3 times before she finally said they were an "agency". I specifically asked if they were a law office or a collection agency. She said "We are Anderson Crenshaw and Associates" like that means anything to me. She eventually told me that Anderson Crenshaw and Associates will file a civil lawsuit in a court of law against me. Hmmmm, last time I checked the FDCPA, that is against the rules. PA can file a suit but, a third party collection agency cannot.

I really hope they call me again. As ignorant as their collectors are, I would love to continue documenting their threats and turn everything over to the FTC.
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#4 UPDATE Employee

Response from Anderson Crenshaw & Assoc.

AUTHOR: Jared - (U.S.A.)

Based on your comments about Anderson, Crenshaw & Associates, L.L.C., it is clear that you have concerns regarding your account. Anderson, Crenshaw & Associates welcomes the opportunity to address your concerns and issues and encourages you to call our Dispute Coordinator, Jared, at 214-368-2980 extension 2309. We look forward to hearing from you and working with you in the spirit of cooperation to resolve your account.
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