Complaint Review: Angelbeds.com - Internet
- Angelbeds.com 5475 Sam Houston Pkwy N Internet United States of America
- Phone: 888-264-3547
- Web: www.angelbeds.com
- Category: Mattress Manufactures
Angelbeds.com Angel beds, Merrick Group They are a Scam Rip Off Company With Saggy Beds Internet
*UPDATE Employee: great customer service
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We bought an Angel bed i think five years ago. It was great at first, but within a few months it started to remember where we slept and had slight body impressions. We figured this was normal so we kept it and didn't really think about it. Then after about 2 years we really noticed the sagging where we slept. They were like two or three inches deep, and the pillow top material inside was bunching up and it felt like you were sleeping on a towel.
A few weeks ago we could not longer take it anymore. We went out and bought the Temper pedic cloud bed. It feels amazing. I told the sales person what was happening to our angel bed and she said it wasn't normal, and that the temper pedic will not do that. She also said she had heard of the angel bed doing the same thing from a different person a few years back.
I hope my loss with this crappy bed helps save someone from making the mistake i made. Do not by a bed from angelbeds.com. While they are very nice on the phone, and shipping was kind of quick, the beds simply are inferior.
This report was posted on Ripoff Report on 03/17/2011 07:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/angelbedscom/internet/angelbedscom-angel-beds-merrick-group-they-are-a-scam-rip-off-company-with-saggy-beds-in-707168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
great customer service
AUTHOR: jeanie - (United States of America)
SUBMITTED: Monday, March 21, 2011
Hi- I am an Angel Bed customer service manager and I am so sorry to hear you had problems with your bed. We take pride in our customer service here at Angel Beds and we don’t sleep well if our customer’s are not happy. Please email us at admin@angelbeds.com to let us help you with any problems or issues you are having. We use the best quality foam made in America and if you had any type of body indentation that is 2 inches deep we would send a replacement immediately. All we ask for is a picture- we don't even require an inspection. We have such a great referral program going of customer's who refer our beds to family and friends and we have customer's who thank us for saving them money who own both Tempur-Pedic beds and Angel Beds and really love our product. We want you to be a satisfied customer too!
Thank you,
Jeanie
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