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Report: #1315119

Complaint Review: Anytime Fitness Perry Hall, MD - Perry Hall Maryland

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  • Reported By: JoeBaltimoreCo — Raspeburg Maryland USA
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  • Anytime Fitness Perry Hall, MD Perry Hall, Maryland USA

Anytime Fitness Perry Hall, MD Cancelled in December yet still being charged in July Perry Hall Maryland

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As of July of this year, Anytime Fitness of Perry Hall, MD is still charging me for membership ($35/mo) after cancelling in December.

 

My credit card # changed in December. I received a notice on December 7 that my "ABC*ANYTIMEFITNESS" bill was overdue as my payment bounced. I decided to cancel. I emailed ABC and was told to contact the business, Anytime Fitness of Perry Hall, MD. I emailed then the business to cancel my account. Can't do it by email, I was told, but we spoke on the phone. The guy (Director?) assured me that I was cancelled and replied angrily when I asked for proof. He did insist I give him my new card # - I was OK with using it to pay for the most recent month but concerned they'd rip me off and still charge me - and they did.

I called the business and spoke with someone I believe is the same person. He asked for the email in 12/13, and I sent it. I asked him to cancel my account, so no charge in August, and refund my charges since January. He would not do either, but instead offered double-talk about speaking with owners and following the process. He yelled at me while doing so. I asked him to at least assure me he would not charge me for August. He would not do so. He did offer to call me on my cell later today. As a consequence, I've disputed the July payment of $35, and cancelled my card, which cost me $25 to get a replacement send to me in 2 days.

This report was posted on Ripoff Report on 07/05/2016 10:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/anytime-fitness-perry-hall-md/perry-hall-maryland/anytime-fitness-perry-hall-md-cancelled-in-december-yet-still-being-charged-in-july-perr-1315119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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