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Report: #135997

Complaint Review: AP9 Businessmax - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Santa Cruz California
  • Author Confirmed What's this?
  • Why?
  • AP9 Businessmax Nationwide U.S.A.

Businessmax AKA AP9 Businessmax Ripoff Dishonest Fraudulent Billing Nationwide *EDitor's Suggestions on how to get your money back into your bank account!

*Consumer Suggestion: New phone number to try

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I looked up on the internet Businessmax for some answers to questions I had on a unauthorized charges of 3 months worth of charges I found on my credit card bill. ripoffreport.com came up with businessmax fruad and found people like me with this same story. Beware...

BusinessMax - through a Vistaprint order without me knowing has been charging a $9.95 monthly fee to my credit card for I service I am completely unaware of. I at no time agreed to a subscription fee like this. I simply ordered labels through Vistaprint and was satisfied with the product. This was done completely online without talking to anyone.

Through my investigative work Businessmax gets their nonauthorized "memberships" through their "discounts" button somewhere around your "check out" point.
I called someone else's complaint number that I read on ripoffreport.com for businessmax 888 584-2217 and apparently they have 4 call centers all over the US and Canada they have a website dealpass.com they credited my account that same moment.

I then called them back and started the process again to see what they would say and sure enough I was credited. I also notified by credit card company just in case I needed to get ready for a dispute.

Tamara
Santa Cruz, California
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 03/22/2005 11:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ap9-businessmax/nationwide/businessmax-aka-ap9-businessmax-ripoff-dishonest-fraudulent-billing-nationwide-editors-s-135997. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

New phone number to try

AUTHOR: Teagen - (U.S.A.)

POSTED: Thursday, March 31, 2005

I noticed charges on my checking account due to an agreement I apparently made while ordering labels from Vista print.

I have used Vista Print many times and love the product, apparently this time, I tripped onto something new.

I called 888-584-2217 FOUR times.

1st time, I got my last months charges refunded. Then, while waiting for a manager to attepmt to get the rest of the money back, I was disconnected.

2nd, & 3rd call - disconnected while waiting for a manager.

4th call - finally got Gloria - She began with "I can't help you, you agreed . . . "

Then, OK - I am authorized to give you back 2 more months of charges.

I disagreed and again informed her the information I can find on "BUSINESSMAX" via the internet is regarding pending lawsuits.

She finally said "Alright Mrs. XXXX I will submit a total refund you will get it in 5 days!!

Be persistant. Remind them (they already know) this is fraudlent, illegal and dishonest.

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