Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #573310

Complaint Review: AP9 VALUEMAX And INTELIUS - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: amerie — wayne New Jersey United States of America
  • Author Not Confirmed What's this?
  • Why?
  • AP9 VALUEMAX And INTELIUS Internet United States of America

AP9 VALUEMAX And INTELIUS int*id protect mntr svc unauthorized transactions Internet

*UPDATE Employee: Intelius Subscription

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

i have had 13 transactions of 19.95 each, from valuemax (aka)  intelius (aka)  int* idprotect plus, etc... i have never signed up for any subscription through any of these websites. they have made transactions since 10/2008 until 01/2010. i had not checked my statements for some time.


when i contacted them on 2/2010, they stated that i  made a purchase with them on 1/2009 and subscribed for id protection then. it does not make sense that i supposedly subscribed on 2009 when the charges have been made since 2008. my bank was only able to dispute the last 3 transactions. i told intelius i wanted proof of my authorizaton for these charges and they said no. i told them i want this information because i was going to take legal action. they said they would do an investigation and prosecute the responsible person. they said they would contact me after the investigation which is probably all B.S.


how can i get my money back? what can i do?

This report was posted on Ripoff Report on 02/22/2010 04:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ap9-valuemax-and-intelius/internet/ap9-valuemax-and-intelius-intid-protect-mntr-svc-unauthorized-transactions-internet-573310. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Intelius Subscription

AUTHOR: Intelius_Customer_Support - (USA)

POSTED: Wednesday, March 03, 2010


If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect.   After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.



 



However, theres no obligation.  If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.



 



It sounds like you have also accepted a third party companys offer that is advertised on the Intelius website.  If you no longer wish to be enrolled in that third party companys service, please call 888-445-2727 Monday Friday 4:30am 10:00pm PST.  We will be more than happy to assist you.



Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now