• Report: #645096
Complaint Review:


  • Submitted: Mon, September 27, 2010
  • Updated: Mon, September 27, 2010

  • Reported By: M — wpb Florida U.S.A.
northlake boulevard, Internet United States of America

applebee's lengthy delay for poor food, badly cooked, no taste and lousy customer service. no follow up. they should re name themselves "Wanna bee's" Internet

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It was probably my fault for choosing this restaurant but I was very hungry and they were closest.  The over 50 minutes wait produced undercooked shrimp and over cooked steak both of which were tasteless.  The server apologized and seemed embarrassed to be there.  The manager reduced the bill but the bad taste (literally) stayed in our mouths.  After calling the company we were promiosed call backs- too many times.  It never happened.  They could care less.  We guess that they spend more time on television promoting "Hollywood" attractive dining experiences that comes off less than a greasy spoon.  Maybe they'll close up after the last person eats there and joins the never to come back crowd.  Or, maybe they cater to memory deficient seniors who forgot how food should taste, or how diners should be treated.  There is no excuse for not pretending they're sorry.  But, maybe that's the only honest thing about them- they could care less...and it shows.

This report was posted on Ripoff Report on 09/27/2010 08:41 PM and is a permanent record located here: http://www.ripoffreport.com/reports/applebees/internet/applebees-lengthy-delay-for-poor-food-badly-cooked-no-taste-and-lousy-customer-service-645096. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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