• Report: #1161522
Complaint Review:

Appliance Xperts

  • Submitted: Sat, July 12, 2014
  • Updated: Sat, July 12, 2014

  • Reported By: OLA — Northbrook Illinois
Appliance Xperts
2134 n Springfield Chicago, Illinois USA

Appliance Xperts We got the total run around for about 2 months-they are the worst , most irresponsible service ever. Chicago Illinois

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We initially called to have our stove and dryer fixed in about May. Someone came out within the week, and the trouble started.  They took our credit card and charge $430 for the 2 parts needed.  From then on it was a constant chase.  We finally called, appointments were made...they did not show up minimum 3 times. It got to be a joke. Called the office again and was promised a call by a supervisor.  No call back. Called again and found out that they could not find the technicican-HUH? So they had to order the parts again?  Waited another 3-4 weeks. They said they had tried to call but no answer--NO, I carry my phone with me at all times. Fumbling with appointments again!! They said they would give us a discount for the trouble incurred...but never happened. Finally appliance were fixed 6-23. I could not use my oven for those whole 2 months.  I will never call them again and have told all my friends. 

This report was posted on Ripoff Report on 07/12/2014 10:37 AM and is a permanent record located here: http://www.ripoffreport.com/reports/appliance-xperts/chicago-illinois-60647/appliance-xperts-we-got-the-total-run-around-for-about-2-months-they-are-the-worst-most-1161522. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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