Appliance Zone, LLC Angie S., Jessica S., Shelby Beware, completely incompetent company borders into outright thievery Corydon Indiana

Appliance Zone sent me the incorrect part for my order #5222332 which was a whole oven door.  They mailed me a $20 grille. After I returned it, cancelled the order and requested a refund - they ignored the request for refund and proceeded to ship the correct part three weeks later when I no longer required it.  I had since ordered the correct part from another more reputable merchant.  Since then, there have been many emails back and forth (they don't publish their phone number) and despite many promises, they have not initiated a refund.  Instead, they have been telling me the refund will be processed in 7-10 days since December.  It is now March and no refund was initiated.  

Finally my credit card company just gave me a refund, indicating the company was unresponsive to their requests. Despite that, the company says they are waiting for a chargeback to be resolved.  That chargeback I initiated MONTHS after the initial complaint and request for a refund.  They are playing games, knowing that they'll get their money from the CC companies and keep their products.

AVOID AT ALL COSTS!  THE SINGLE WORST ONLINE SHOPPING EXPERIENCE OF MY LIFE AND IT WILL BE YOURS AS WELL!