Applied Bank Bank of Delaware Excessive and unneccessary fees Wilmington Deleware

I got an offer of credit from this company saying they were a business credit card.  I had a small Ebay business at the time and needed some funds.  I did not have a business license of any kind but a rep from their company suggested that I just put an INC. after my last name and all would be good. 

I got the card after a week or so with a $500 credit limit and a high interest rate of 29.99%.   What makes this company particularly insidious is that they charge you fees that make it virtually impossible to pay off the balance by making minimum payments.

First of all they have a monthly maintanance fee of $9.95, then they charge you an additional $10.95 every time you make a payment online. (This is 2016 folks). They also have a .50 per call fee when you use their automated system.  I don't know how they get away with this usury.  By the way the only way you don't get charged a processing fee is if you write them a paper check. (which makes no sense because this actually requires a person to go to the mail box, pick up the check, and manually enter it.)  I've been charged a late fee of $39.00 twice by sending a paper check, both times the check was sent 10 or more days before the due date. 

I got behind on my payments and they started racking up more late fees and over limit fees until my balance was over $800.  I tried to get under a payment plan from Consumer Credit Counseling but could not because this was a "business credit card" not a personal one.

After a couple of months of missed payments I got a call from their collections department saying that if I made three payments of $79.00 my account would be in good standing.  I agreed to this and completed the payments yet nothing was taken off the principle and the total balance was still well over $700 with no explaination of where that money went.

I've complained to their customer service reps on several occasions and they keep telling me that all complaints must be sent in writing and sent snail mail. (no emails, no texts) Again what era are these people living in.

I have sent several written complaints with absolutely no response.  It is high time something is done about this company.  My next action is to file a complaint with the FTC and then see about filing a class action lawsuit.

Avoid this company at all costs.