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Report: #1448420

Complaint Review: Aptive environmental service - St louis Missouri

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  • Reported By: Jennifer — High ridge Mo United States
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  • Aptive environmental service St louis, Missouri United States

Aptive environmental service GoAptive They have continuously charged my bank account without permission. St louis Missouri

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My name is ... and I just spoke with cassie one of st louis aptive environmental representatives about my account I have with and I'm extremely upset that I was not informed that I was paying so much a year. I'm a single mom of disabled twins and I can not afford to pay for services every 3 months and I just got the email stating I owe 109$ for this treatment your company did when I was under the impression I only paid 100$ a year for 3 treatments not pad 109 every 3 months. I'm very upset over this as I have important medical bills for my son who is fighting for his life right now and your customer service agent I spoke with threatened to send me to collection cause I said I'm not paying the 109 nor the early termination fee that I was not made aware of when I signed on for service. I'm very upset over this whole situation because I have given your company my banking information and each time you have stolen money from me without my knowledge. I will be getting an attorney for this situation and you will be hearing from them. If this matter isnt taken care of I will follow through on Suing your company. I have seen this over to the company numerous times and not one manager has tried to contact me regarding this situation. I'm very upset as to I just checked my email and still I see no response but I do see another bill sent from them.

This report was posted on Ripoff Report on 06/21/2018 12:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/aptive-environmental-service/st-louis-missouri/aptive-environmental-service-goaptive-they-have-continuously-charged-my-bank-account-with-1448420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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