• Report: #978276
Complaint Review:

arizona room store

  • Submitted: Wed, December 05, 2012
  • Updated: Wed, December 05, 2012

  • Reported By: MW — phoenix Arizona United States of America
arizona room store
3011 e broadway suite 100 phoenix, Arizona United States of America

arizona room store Room store warranty is worthless money spent and furniture is junk. phoenix, Arizona

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I purchased a leather living room couch and loveseat from the arizona room store and got the warranty and scotchguard protection. The warranty was to cover andy wear or damage for 5 years. A year and half later the color was peeling off the couch. I contacted the warranty and the couch was redyed. 4 months later the exact same problem occured. This time i was told it is normal wear and it is not covered. I had no phone calls returned from the so called management and the customer associates were extremely rude. I would not reccomend purchasing anything from the room store. Ikea furniture will last linger and for the $2000 i sent half the price would have goten me better furniture at a little mom and pop furniture store. Save your money and stress less by shopping somewhere else.

This report was posted on Ripoff Report on 12/05/2012 11:57 AM and is a permanent record located here: http://www.ripoffreport.com/reports/arizona-room-store/phoenix-arizona-85040/arizona-room-store-room-store-warranty-is-worthless-money-spent-and-furniture-is-junk-p-978276. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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