Complaint Review: Arlington Mystery Dinner
Arlington Mystery Dinner Mystery Dinner Playhouse Arlington Virginia
*REBUTTAL Owner of company: Very sorry, we've closed.
After a friend of mine paid me for letting him crash at my place for a week, I decided to use some of the money to take my lovely girlfriend out for a nice Saturday evening. The "Myster Dinner" theater looked unique and fun, so I bought us two tickets for the show on Saturday, July 20th.
That night, we arrive at the location - the Courtyard Marriott in Arlington - only to be told by the hotel staff that the shows have been cancelled until further notice. I took out my phone and called the number on the tickets, and received no answer. I looked at the website, which provided no information. I googled the place and found nothing about it having closed.
The following week, I e-mailed them and left a voicemail with them about obtaining a refund, which I had never received. When we'd inquired with the hotel staff, they said the theater's organizers had claimed to have refunded everyone's money, which they obviously had not - not only had we not been informed of the cancellation, but checking my bank account deposits, I had not received a refund either. Thus I asked the organizers how to go about obtaining one.
It's now been about a week since I contacted them (about 10 days since the cancelled show was scheduled) and still nothing. I tried calling again today but the phone number is now out of service, and it also appears the website has been taken down. Thus, these thieves have absconded with my money. I'm still working on a solution to get it back, but it's clear that they're going to be happy to have stolen from me if I allow it.
If anyone had a similar experience and knows how I can get a refund short of harsh legal action, please let me know.
This report was posted on Ripoff Report on 07/29/2013 09:24 AM and is a permanent record located here: http://www.ripoffreport.com/reports/arlington-mystery-dinner/arlington-virginia-22202/arlington-mystery-dinner-mystery-dinner-playhouse-arlington-virginia-1070936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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