• Report: #1131035
Complaint Review:


  • Submitted: Sun, March 16, 2014
  • Updated: Sun, March 16, 2014

  • Reported By: Lela — Vancouver Washington
400 West Cummings Park Suite 1725-133 Woburn. Ma Woburn, Massachusetts USA

Aromatherapy420 Aromatherapy Scam! Sends fake devices! Won't refund purchase even after saying she will! LIAR! Woburn Massachusetts

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Purchased a PAX herbal vaporizor for $199.  When I recieved the device it did not work. 

I tried contacting the company to get help but they would not respond so I ended up contacting Ploom the company that mfg the device.  They checked the serial number of the device and informed me it was a FAKE device and to forward all info to them so they could go after the company selling the fake devices.  

I forwarded the email from Ploom to Karen at aromatherapy and she finally responded saying I could return the device for a refund.  I returned the device and about two weeks later I got the SAME FAKE device back in the mail.  Again tried to contact and no response.  DO NOT BUY from these rip off artists!

This report was posted on Ripoff Report on 03/16/2014 09:06 AM and is a permanent record located here: http://www.ripoffreport.com/reports/aromatherapy420/woburn-massachusetts-01801/aromatherapy420-aromatherapy-scam-sends-fake-devices-wont-refund-purchase-even-after-s-1131035. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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