As Seen On TV Guys.com sold me an unusable item and refused to contact me about replacement Linden New Jersey

On December 28,2008 I purchased a petite pedicure from this company, I paid thru Paypal and received a confirmation order number which was 151656.

When I received my product in the mail and tried to use it I found it impossible because the threads on the safety cover would not fit onto the threads on the body shaft.

I sent a letter in the mail to the company and never heard from them I called their 800 number and got no response(1-866-300-6376). after several weeks I checked with paypal and found the company number(1-732-742-9512) and I called and called and called I left numerous messages and always got the machine and no return phone calls.

Today I tried again and they finally picked up the phone, but as soon as I said I had been trying to get in touch with them since December , they guy who answered the phone kept saying "hello, hello, hello" like he couldn't hear me then he hung up. I immediately called back and once again got the machine , this time I said "PICK UP , you are there , you just answered a minute ago," no response. So I continued to redial the number and either got the machine or a hang up.

All I want is for them to replace the safety cover with one that actually fits on my unit, I don't think that is asking too much.

Cindy
Monroeville, Ohio
U.S.A.