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Report: #1415895

Complaint Review: ASAP Plumbing Services - San Antonio Texas

  • Submitted:
  • Updated:
  • Reported By: Samantha — San Antonio Texas United States
  • Author Confirmed What's this?
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  • ASAP Plumbing Services 4054 N Panam Expy San Antonio, Texas United States
  • Phone: (210) 330-3547
  • Web:
  • Category: Plumbing

ASAP Plumbing Services ASAP Plumbing Services #2 Extortionist San Antonio Texas

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Do Not Recommend - Run Away!
 
My home warranty company (AHS) sent them out for a clogged pipe.  After arriving after dark they did nothing more than walk around my property then slap me with a huge quote.  To unclog my pipe they needed to do an additional "up to $1600" worth of stuff that isn't covered by my warrant because it is "outside the slab" before they could do the unclogging part that my warranty covered.
 
When I asked for a specific quote for the drain they wanted to install so that they could unclog the pipe I got the "up to $1600" but when I mentioned needing a water softener installed they quickly gave me a quote for the softener + the drain for $5600.  When I expressed I didn't have that much money and needed to have the pipe fixed right then the quote went back to "they aren't sure on the specific rate & won't know until they get inside there" pitch.
 
All in all, I paid $75 for nothing!  I had been without the use of water with kids for 2 days and when these guys finally did arrive they did nothing.  They could care less that we had just moved in days ago and needed water- No customer service.  Very unimpressive.  To avoid paying the high fees I turned around the next day and called another plumber who came out same day and unclogged the pipe for TTL $180 and they were so kind and helpful.  I would avoid this company at all costs.

This report was posted on Ripoff Report on 12/08/2017 09:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/asap-plumbing-services/san-antonio-texas-78219/asap-plumbing-services-asap-plumbing-services-2-extortionist-san-antonio-texas-1415895. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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